I'm a laserjet tech and don't know this machine that well but a good customer ask me to service it.
Machine was offline and not powered on for about a year. It is printing ONLY Cyan when printing report after powering on. The cyan has lines and very faint. I tried to print windows test page and it came out blank. Panel indicating all inks are full and no blinking printheads or errors. Sounds & feels like the inks are full.
Are there any tubes or anything else that could be dried out or clogged? How do you clean and start-up a printer like this?
Also sometimes when first powering on there is a loud grinding noise after the carriage is parked all the way to the left. I don't think this is related but figured I would mention it.
Thanks in advance for the help.
Machine was offline and not powered on for about a year. It is printing ONLY Cyan when printing report after powering on. The cyan has lines and very faint. I tried to print windows test page and it came out blank. Panel indicating all inks are full and no blinking printheads or errors. Sounds & feels like the inks are full.
Are there any tubes or anything else that could be dried out or clogged? How do you clean and start-up a printer like this?
Also sometimes when first powering on there is a loud grinding noise after the carriage is parked all the way to the left. I don't think this is related but figured I would mention it.
Thanks in advance for the help.
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