I have tried reading all the information I can get on doing this seemingly easy operation. I download the file and it's an .rfu file with a read me. WTF do I do with it? I am connected via USB and it downloads as an .exe but does nothing. HP tells me to follow the onscreen instructions. There are none. I've searched for an .rfu file application, but can't get nowhere. I'm not a programmer or network tech, but I'm not stupid! Are there some instructions I can get in english?
Roy
Roy

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