Have a customer that just started using adobe-x. They will put notes and highlight them and they also will have names on the paper with a red line to indicate something. When they go to print it looks not good. They are trying to print color to a black and white machine. Is there a difference in print drivers pcl 5 or pcl 6..... I am looking for a check box to print grey scale or should I be looking in adobe options to print black or white. Sorry if this is confusing to read but if you have had this problem before you will understand what I am talking about(I think). Thanks for reading! This seems to be an IT issue but there IT dept refered it to us(must be the printer).
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Re: HP-4000 and Adobe X
... hmmmm. Sounds to me like they need a color printer. 600dpi printing will help, and OEM toner.
I seem to recall similar cases on facsimile, when the users would yellow highlight text, then fax it at 100 x 200 dpi, and it would black out the text that they wanted most visible. My answer? Don't highlight it. Circle it. 300x300 and 600x600 dpi resolution ("Fine" and "Super Fine" on the analog facsimile) were also a minor improvement.
As drivers go, most techs lean toward the PCL5e driver. I've read of individual cases where specific applications didn't communicate well with PCL6, but I have not experienced it myself.
As an analogy, think of a man today driving a Model T Ford and complaining that he can only go 35 miles per hour. At the time, on those roads, that was amazing. Technology has advanced just a little bit since then. In my eyes, this is a sales lead. Tell your salesman this story and he will have plenty of ammunition to make a sale. =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^= -
Re: HP-4000 and Adobe X
It should be in the program if there is a setting for grayscale. That's where it is in Word. I don't know about adobeLife should NOT be a journey to the grave with the intention of arriving safely in an attractive and well-preserved body, but rather to skid in sideways - Coke in one hand - chocolate in the other - body thoroughly used up, totally worn out and screaming "WOO-HOO, what a ride!".Comment
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