I am a Ricoh tech. for the most part, but as always I get tossed in to these interesting situations.I have a customer that has several of these HP printers. last week they had 2 of them go down at the same time with dead control panels.I'm prepaired to order the control panel for both of them but before I do I wanted to reach out to those of you who work on them to see if you have experienced this before, and is it posible that their power supplies might have been zapped by a power surge.All the other machines in the building are working fine. These 2 are sitting right next to each other, and they do seem to power up just no display, and unable to print to them.Any insight would be greatly appreciated.
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Re: Some Insight Please HP- P3005N
There's a much better chance that you've got a dead formatter board (or three). =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^= -
Re: Some Insight Please HP- P3005N
This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from
Just Manuals ~ The Internet's largest selection of manuals ~ Instant Downloads
Paul@justmanuals.comComment
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Re: Some Insight Please HP- P3005N
I am voting formatter!Comment
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Re: Some Insight Please HP- P3005N
I just got the distinct pleasure of troubleshooting one of these and learned the internals pretty good. I can tell you the control panels come off with relative ease. You could swap the suspect panel into a known good unit to test them. The control panel connects directly into the formatter board as mentioned by previous posters.
If the panel works on a known good machine then I too concur with the formatter board.Comment
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Re: Some Insight Please HP- P3005N
Do not waste your time on the control panels. The formatter board for these POS's have a service note out on them.
This problem has been known about since the printer first came out. Have the serial numbers availble and call HP.
They might do something to help you
RobComment
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Re: Some Insight Please HP- P3005N
I am constantly changing out formatters on these units. I have about 10 units in the field and it seems like I am swapping out those boards annually.Comment
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Re: Some Insight Please HP- P3005N
Hey Tonerape. Looks like your on the right path. I get sent to HPs sometimes as well. I have found that going to the HP.com site, under support, helps me to get my thinking cap on. I went there for what you posted and got this. HP LaserJet P3005 Printer Series.docComment
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Re: Some Insight Please HP- P3005N
Try the baking method. Remove the formatter, remove any batteries from the formatter, place on a hot cookie sheet in a oven preheated to 350 degrees F for 8 mins.
This method has worked for me at least 15 times. It saves the cost of replacement boards.
Rob SComment
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Re: Some Insight Please HP- P3005N
One of our computer tech did the same thing with the same results. I have fix many j615 jetdirect cards this way.
Rob SComment
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Re: Some Insight Please HP- P3005N
Thanks everyone. The Formatter board fix both of them.Comment
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Re: Some Insight Please HP- P3005N
I have seen the DIMM cause the same issue, and have have had to replace it with the formatter.Comment
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