HP LaserJet 4700dn All Blue Pages

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  • nogood boyo
    Trusted Tech
    • Mar 2012
    • 156

    HP LaserJet 4700dn All Blue Pages

    Switched drum and toner cartridges, new image transfer unit.still printing all blue on everything.?
    Attached Files
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22599

    #2
    Re: HP LaserJet 4700dn All Blue Pages

    I see a pattern interval. Do you? ~70mm I'm guessing. And the other clue: The cyan has no voids defining the edges. You've got cyan primary charge loss. My guess? You've got a defective cyan laser cartridge. It will remain defective in whatever slot you install it in. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • nogood boyo
      Trusted Tech
      • Mar 2012
      • 156

      #3
      Re: HP LaserJet 4700dn All Blue Pages

      charge loss was my first guess... it dumps toner all over the ITB and gets all over the back of the piece of paper as well... the toner that spills over on the back doesn't fuse to the paper at all and gets all over your hands./i haven't worked on one of these machines yet and i was thinking DC Controller?

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22599

        #4
        Re: HP LaserJet 4700dn All Blue Pages

        Start with the cyan toner cartridge. 95% of the quality problems on color HP come down to the cartridges. =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • Wild Bill
          Senior Tech

          500+ Posts
          • Jul 2005
          • 774

          #5
          Re: HP LaserJet 4700dn All Blue Pages

          Take the cyan cart out and run Disable cartridge check (special mode test) This diagnostic test can be used to isolate print quality problems that are
          related to individual cartridges and to isolate individual cartridge problems, such as noise.
          Izzy

          Comment

          • JustManuals
            Field Supervisor

            5,000+ Posts
            • Jan 2006
            • 9931

            #6
            Re: HP LaserJet 4700dn All Blue Pages

            This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from

            http://www.justmanuals.com


            Paul@justmanuals.com

            Comment

            • nogood boyo
              Trusted Tech
              • Mar 2012
              • 156

              #7
              Re: HP LaserJet 4700dn All Blue Pages

              definitely not the cartridge... i just swapped cartridges and it did the same thing... i even tried a cartridge of a different colour from the same machine to see if it would have any effect, magenta does the exact same thing.

              Comment

              • bernz

                #8
                Re: HP LaserJet 4700dn All Blue Pages

                i think you have a toner problem, try to replace the PCR if the problem still appear then replace the upper part of the cartridge "the waste bin"..

                Comment

                • Wild Bill
                  Senior Tech

                  500+ Posts
                  • Jul 2005
                  • 774

                  #9
                  Re: HP LaserJet 4700dn All Blue Pages

                  Was there a resolution to this...Like to know
                  Izzy

                  Comment

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