HP 4200 - Tray#2 Jammed

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  • kannuki2
    Trusted Tech
    250+ Posts
    • Feb 2012
    • 398
    #1

    HP 4200 - Tray#2 Jammed

    Problem: Tray#2 jamming only when there are 4 or 5 sheets left in the tray.

    Other Symptoms: Paper end sensor detects when there is no paper in tray 2. I can run the machine flawlessly when fill the tray to half way or max. I ran it through tray#1 fine. So I'm pretty sure there is nothing wrong with relay or registration section.

    So far, I have replaced the entire paper tray #2 and still no help.

    Any suggestions would greatly appreciated.
    Tags: mp tray
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22863
      #2
      Re: HP 4200 - Tray#2 Jammed

      Jam code? =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • kannuki2
          Trusted Tech
          250+ Posts
          • Feb 2012
          • 398
          #3
          Re: HP 4200 - Tray#2 Jammed

          Originally posted by blackcat4866
          Jam code? =^..^=
          Jam code 13.1

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22863
              #4
              Re: HP 4200 - Tray#2 Jammed

              followed by a "41.03 UNEXPECTED PAPER SIZE"? Dirty registration sensor. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

                • jtymabel
                  Trusted Tech

                  Site Contributor
                  100+ Posts
                  • Aug 2008
                  • 164
                  #5
                  Re: HP 4200 - Tray#2 Jammed

                  the feed solenoid could be sticking. there is also a paper sensor right behind the mp tray. part number in the diagram is 16. (maybe hard to see)
                  Attached Files

                    Comment

                    • kannuki2
                      Trusted Tech
                      250+ Posts
                      • Feb 2012
                      • 398
                      #6
                      Re: HP 4200 - Tray#2 Jammed

                      I will try the solenoid tomorrow. But I just want to confirm about the solenoid for tray #2.

                      here's the below site depict it.
                      LaserJet 4200, 4300 Internal Parts Diagram 2

                      Are you talking about the sensor on image #7 of the parts catalog on the above website?

                        Comment

                        • jtymabel
                          Trusted Tech

                          Site Contributor
                          100+ Posts
                          • Aug 2008
                          • 164
                          #7
                          Re: HP 4200 - Tray#2 Jammed

                          Originally posted by kannuki2
                          I will try the solenoid tomorrow. But I just want to confirm about the solenoid for tray #2.

                          here's the below site depict it.
                          LaserJet 4200, 4300 Internal Parts Diagram 2

                          Are you talking about the sensor on image #7 of the parts catalog on the above website?
                          part number 17 for solenoid and yes on the sensor. usually the flag / spring that trips the sensor is at fault.

                            Comment

                            • Yeeter
                              Technician
                              • Nov 2012
                              • 14
                              #8
                              Re: HP 4200 - Tray#2 Jammed

                              Originally posted by jtymabel
                              usually the flag / spring that trips the sensor is at fault.
                              +1 on chasing this sensor functionality. If it hangs up it doesnt trip at the right time.

                                Comment

                                • kannuki2
                                  Trusted Tech
                                  250+ Posts
                                  • Feb 2012
                                  • 398
                                  #9
                                  Re: HP 4200 - Tray#2 Jammed

                                  Updates: it turned out that
                                  WC4-5139 Cover, Top cover interlock access switch
                                  is loose. Problem fixed. thanks guys.

                                    Comment

                                    • servicemax
                                      Junior Member
                                      • Dec 2012
                                      • 7
                                      #10
                                      Re: HP 4200 - Tray#2 Jammed

                                      Remove right cover and 1 screw to get to tray 2 solenoid.
                                      Replace solenoid damper pad with suitable pad.
                                      Note that there is VERY LITTLE room for a thick pad here.
                                      If pad is too thick, solenoid lever will not clear cam when energized.

                                      Also, I clean rollers behind tray 1 assembly with rubber cleaner, and clean paper pass sensor here too.

                                      You have to also consider that tray 1 runs slower than tray 2.
                                      If paper is slipping in the fuser, it will cause timing issues.

                                      I have seen reman fusers do this so much that I will only use OEM HP.

                                        Comment

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