HP 4345mfp Consistent 13.02 paper jam

[yormets]

This 4345 with 150K on it will throw a paper stopped error in the upper print area. It is always in the same place, same error code. It will run smoothly for 10-15 prints and then jam. There is paper halfway through the fuser, and about two inches of blank paper coming out of the registration unit. The jam is always exactly the same. We have blown out all the sensors, changed fuser assy, changed duplex unit and all feed and separation rollers. Nothing matters. We've done the manual sensor test, everything is fine. All sensors work correctly....until you run it. Does anyone have any idea what this could be? I'm stumped.

[JustManuals]

Re: HP 4345mfp Consistent 13.02 paper jam

This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:


Just Manuals, The Internet's largest selection of manuals ~ Instant Downloads



Paul@justmanuals.com

[prntrfxr]

Re: HP 4345mfp Consistent 13.02 paper jam

Reversing-Separation Guide?
Reversing Assembly?
Registration Assembly?

Did you check behind the Tray 1 P/U asm for labels/debris that may be slowing down paper movement?
Did you change the toner cartridge?

[CRam007]

Re: HP 4345mfp Consistent 13.02 paper jam

this error 13.02.00 refert to the media did not arrive at the top-of-page sensor (PS103) on the specified time. how many trays do you have? is this error on the tray 1? 2? did you check for any piece of paper on the paper path?