We have a client that we recently replaced the dreaded swing plate on. Machine was working great then this week they got a fuser failer 50.3 so we sent them a replacement fuser and then it went into the 13.05 jam. We sent a tech out and he is saying the swing plate gear is turning, but is not engaging the new fuser. The gears all look good as they should being new, but something is stopping the swing plate from engaging the fuser.
Any idea what pushs the swing plate to engage fuser?
Thanks
Kelly
Any idea what pushs the swing plate to engage fuser?
Thanks
Kelly
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