HP CLJ CM4730 MFP Failing to print in menus

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  • Phrag
    Trusted Tech

    250+ Posts
    • Oct 2012
    • 417

    #1

    HP CLJ CM4730 MFP Failing to print in menus

    I'm not sure if this is a fault or just a design flaw (possibly), but with the above machine, if it is in the copy menu, or administrator menu etc etc, the machine won't print and it doesn't look like it is receiving any data as the data light is not flashing.

    As soon as I reset back to the main menu (which contains the copy, fax etc buttons) it immediately prints out what was in the queue.

    From what I can tell, the job is spooled and ready to print, but doesn't indicate any printing is being prepared until you exit back to the main menu.

    I'm just wondering if this is normal or a weird fault?

    I know most, if not all, of the Konica Minolta MFD's behave in a similar way. The job won't print until you've exited the menus. I assume this is to hold off on any printing incase any settings are being changed.

    Cheers.
  • Raj Nag

    #2
    Re: HP CLJ CM4730 MFP Failing to print in menus

    i think the problem is in side the logic board, do a thing you cold reset your printer and you see that your problem is solve or not if not then need change the logic board of the printer.

    Comment

    • HP:guy
      Trusted Tech

      250+ Posts
      • Feb 2013
      • 279

      #3
      Re: HP CLJ CM4730 MFP Failing to print in menus

      No they won't print or copy until you are at the main menu.
      Yes it want's all the settings finalized before doing the job.

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      • slimslob
        Retired

        Site Contributor
        25,000+ Posts
        • May 2013
        • 37481

        #4
        Re: HP CLJ CM4730 MFP Failing to print in menus

        Originally posted by Phrag

        I'm just wondering if this is normal or a weird fault?
        Very normal. See HP:guy's post.

        Comment

        • Phrag
          Trusted Tech

          250+ Posts
          • Oct 2012
          • 417

          #5
          Re: HP CLJ CM4730 MFP Failing to print in menus

          Yep. That's what I was leaning towards. The Konica Minoltas won't print until they are at the main menu either.

          Cheers guys.

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