LJ4100 Custom

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  • Brian8506
    Service Manager

    Site Contributor
    1,000+ Posts
    • Feb 2009
    • 1635
    #1

    LJ4100 Custom

    I have a LJ4100 that says tray 2 size is custom, tray 3 is letter. I tried to restore factory settings but can't figure out how to get tray 2 to letter. It's configured as plain paper but I can't find where to change the size to letter. TIA
    Tags: None
    • Iowatech
      Not a service manager

      2,500+ Posts
      • Dec 2009
      • 3933
      #2
      Re: LJ4100 Custom

      I'm not sure about this model, but on many HP Laserjets you can just pull tray 2 out and push it back in and the machine will ask you to confirm or change the paper size and type.
      Or just go to the paper handling menu. I know for a fact that works on Laserjets since the 5n.
      Last edited by Iowatech; 12-23-2013, 02:32 AM. Reason: Punctuation failure.

        Comment

        • Brian8506
          Service Manager

          Site Contributor
          1,000+ Posts
          • Feb 2009
          • 1635
          #3
          Re: LJ4100 Custom

          Thanks for getting me in the neighborhood. Your post made me look at the side of the cassette and that's where the lever is that switches it from plain to custom.

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22743
              #4
              Re: LJ4100 Custom

              It's common thing on the printers ... for end users to change that tray setting, and a million other little things just like this.

              For example, one of my accounts consistently busts off the tray1 PE flag. As a consequence the machine always tries to take paper from tray1, especially when none is there. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

                • Brian8506
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Feb 2009
                  • 1635
                  #5
                  Re: LJ4100 Custom

                  When resetting to factory settings didn't fix it, I figured it was gonna be something stupid because half the calls are.

                    Comment

                    • Wild Bill
                      Senior Tech

                      500+ Posts
                      • Jul 2005
                      • 774
                      #6
                      Re: LJ4100 Custom

                      Probably paper size board the switches get dirty and dont work right;
                      Izzy

                        Comment

                        • blackcat4866
                          Master Of The Obvious

                          Site Contributor
                          10,000+ Posts
                          • Jul 2007
                          • 22743
                          #7
                          Re: LJ4100 Custom

                          Originally posted by Brian8506
                          Thanks for getting me in the neighborhood. Your post made me look at the side of the cassette and that's where the lever is that switches it from plain to custom.
                          Originally posted by Wild Bill
                          Probably paper size board the switches get dirty and dont work right;
                          That certainly was a possibility, but in this case he already fixed it Bill. =^..^=
                          If you'd like a serious answer to your request:
                          1) demonstrate that you've read the manual
                          2) demonstrate that you made some attempt to fix it.
                          3) if you're going to ask about jams include the jam code.
                          4) if you're going to ask about an error code include the error code.
                          5) You are the person onsite. Only you can make observations.

                          blackcat: Master Of The Obvious =^..^=

                            Comment

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