HP 4515 / 13.06 Code

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  • cucuklotz
    Senior Tech

    Site Contributor
    500+ Posts
    • Mar 2007
    • 611
    #1

    HP 4515 / 13.06 Code

    Hi,
    In the last 6 weeks customer has been getting 13.06 codes(fuser output,paper stopped jam)about every 400 prints.I really havnt noticed anything that seems like it may be the problem.Up until this point machine rarely showed 13.06 code.How can I tell from the event log page which tray was feeding paper at time of code?From experience if you have had to deal with 13:06 codes on P4515 machines can you offer some imput as to what usually accounts for this type of code and jam
    THANKS ANDY
    Tags: None
    • Wild Bill
      Senior Tech

      500+ Posts
      • Jul 2005
      • 774
      #2
      Re: HP 4515 / 13.06 Code

      Replace The fuser; If you pull the fuser out it will be hard to turn= Not enough lubrication on film/ Heater element. Causing intermittent 13.06/13.05errors. Check the fuser drive gear also (Big Brown Gear).
      Izzy

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        • draph
          Trusted Tech

          100+ Posts
          • Jan 2010
          • 132
          #3
          Re: HP 4515 / 13.06 Code

          Wild Bill is correct, it is the fuser. Just remove the sleeve. You will probably find that the grease has turned brown from rust build up.

          Simply clean it up and re-apply grease. Has worked several times for me.

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22997
              #4
              Re: HP 4515 / 13.06 Code

              Originally posted by draph
              Wild Bill is correct, it is the fuser. Just remove the sleeve. You will probably find that the grease has turned brown from rust build up.

              Simply clean it up and re-apply grease. Has worked several times for me.
              I'll endorse this approach. It's worked for me many times, even on recently purchased refurbished fusers. Be sure to use Uniflor fixing film lubricant: Results for UNIFLOR
              For example, Chemplex will just run off and smoke.
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

                • cucuklotz
                  Senior Tech

                  Site Contributor
                  500+ Posts
                  • Mar 2007
                  • 611
                  #5
                  Re: HP 4515 / 13.06 Code

                  HI,
                  I replaced the fuser unit,Ill let you know if this took care of problem.
                  THANKS FOR ALL THE MUCH NEEDED HELP
                  ANDY

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