Hp color laserjet cm3530fs

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  • Dimpo
    Trusted Tech
    • Aug 2009
    • 104

    Hp color laserjet cm3530fs

    Hi
    I have an hp color laserjet cm3530fs printer displaying this error on the screen....Communication Lost....After checking on the net some sujest i buy a mini usb cable the one from the control panel to the back but after replacing it the error is still there.Some are saying i must replace formater body but my warry is i might buy formater board and still have the same problem.The formater board was having a hard drive bt it went missing can the hard drive cause this error?
    Is there anyone who have came across this error and hw have u solved it
    Thanks
    Dimpo
  • Iowatech
    Not a service manager

    2,500+ Posts
    • Dec 2009
    • 3933

    #2
    Re: Hp color laserjet cm3530fs

    Did the "Communication Lost" error occur after printing, faxing or copying?
    (Sorry, can't see your machine and what it is doing, so I can't tell. Lost communications can be very different between those options, and I'd rather not send you after a wrong conclusion.)

    Comment

    • faxman28
      Trusted Tech

      Site Contributor
      250+ Posts
      • Nov 2010
      • 436

      #3
      Re: Hp color laserjet cm3530fs

      Originally posted by Dimpo
      Hi
      I have an hp color laserjet cm3530fs printer displaying this error on the screen....Communication Lost....After checking on the net some sujest i buy a mini usb cable the one from the control panel to the back but after replacing it the error is still there.Some are saying i must replace formater body but my warry is i might buy formater board and still have the same problem.The formater board was having a hard drive bt it went missing can the hard drive cause this error?
      Is there anyone who have came across this error and hw have u solved it
      Thanks
      Dimpo
      it definitely needs hard drive, if it is like older hp mfps , you can print but copy, scan and fax will not work. you will get varying error messages depending on the model. back in the day if they mfp had hdd failure the error would stop all functions on mfp, we would remove hdd and that would allow the user to print until we could get back with new hdd.

      Comment

      • faxman28
        Trusted Tech

        Site Contributor
        250+ Posts
        • Nov 2010
        • 436

        #4
        Re: Hp color laserjet cm3530fs

        just check hp tech site, communication lost message(in five languages on display) usb cable from control panel, must be cable from hp. if not fixed, then formatter, then hdd.

        Comment

        • Wild Bill
          Senior Tech

          500+ Posts
          • Jul 2005
          • 774

          #5
          Re: Hp color laserjet cm3530fs

          Might be worth checking the error log.
          Izzy

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