cp3525 with 59.f0 error

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  • Wild Bill
    Senior Tech

    500+ Posts
    • Jul 2005
    • 774

    #46
    Re: cp3525 with 59.f0 error

    Originally posted by theengel
    I never saw the post you quoted there... or maybe I saw how long it was and decided not to read it. For any one seeing it, DON'T DO THAT.

    You can't put it back without either re-padding it or bending the metal to keep the plate from coming so close to the magnet. The plate magnetizes and sticks. It doesn't happen as consistently as it did with the sticky stuff, but eventually it will happen.

    Most of the guys re-pad them with something. I bend the plate, as shown here:

    [ATTACH=CONFIG]39480[/ATTACH]
    [ATTACH=CONFIG]39481[/ATTACH]
    [ATTACH=CONFIG]39482[/ATTACH]
    Genius! Never replace a solenoid/Pad again Thanks!
    Izzy

    Comment

    • collazoscesar
      Junior Member
      • Jun 2018
      • 7

      #47

      Comment

      • Tina2040
        Junior Member
        • Mar 2018
        • 7

        #48
        Re: cp3525 with 59.f0 error


        I have fixed a HP LaserJet CM4540 with this same exact error once, and I would highly recommend that you replace either the solenoid or replace the whole fuser drive assembly. However, like all the previous posts suggested, when you put a cleaned solenoid back, make sure you either put some material that won't deteriorate in the place of that pad, for about 1 to 2 millimeter, I used electrical tape myself, but alternatively you can also bend that metal plate. The idea is to simply give it enough space so the solenoid plate can de-magnetize and return it to default position. I don't know how to explain it properly, but that's the best way I can put it.

        If I have to guess a frequency of the culprit of that 59.00.F0 error, I'd say the solenoid on the fuser drive assembly account for 90% of this error. Not saying that fuser, transfer belt, DC Controller PCA, or SR9 sensors can't cause this error, but majority of the time this issue is just caused by the solenoid's foam pad worn after a few years, causing the solenoid plate to stick and not returning to default position right away, and even 1/10th of a second off will cause the gears to misalign and you'll get this dreaded 59.00.F0 error.

        Good luck on your repair, in my case I was able to just replace the solenoid from the new fuser drive assembly and I didn't have to replace the whole fuser drive assembly, doing so will save you quite a bit of time, as long as you have the right service manual and somewhat experienced with HP Laser Printer repair, this job should be a piece of cake, although it would still take you 2 hours minimum (most likely will take you 3 hours or so, but don't let that discourage you) which includes cleaning off the pad off the solenoid and put new materials on or bend the solenoid plate. The satisfaction you get after fixing the 59.00.F0 though, is not something that can be described by words. It's like if you fixed this 59.00.F0, you'd feel like you can take on any future 59.00.F0 coming your way.

        Comment

        • collazoscesar
          Junior Member
          • Jun 2018
          • 7

          #49
          Re: cp3525 with 59.f0 error

          Originally posted by Tina2040
          I have fixed a HP LaserJet CM4540 with this same exact error once, and I would highly recommend that you replace either the solenoid or replace the whole fuser drive assembly. However, like all the previous posts suggested, when you put a cleaned solenoid back, make sure you either put some material that won't deteriorate in the place of that pad, for about 1 to 2 millimeter, I used electrical tape myself, but alternatively you can also bend that metal plate. The idea is to simply give it enough space so the solenoid plate can de-magnetize and return it to default position. I don't know how to explain it properly, but that's the best way I can put it.

          If I have to guess a frequency of the culprit of that 59.00.F0 error, I'd say the solenoid on the fuser drive assembly account for 90% of this error. Not saying that fuser, transfer belt, DC Controller PCA, or SR9 sensors can't cause this error, but majority of the time this issue is just caused by the solenoid's foam pad worn after a few years, causing the solenoid plate to stick and not returning to default position right away, and even 1/10th of a second off will cause the gears to misalign and you'll get this dreaded 59.00.F0 error.

          Good luck on your repair, in my case I was able to just replace the solenoid from the new fuser drive assembly and I didn't have to replace the whole fuser drive assembly, doing so will save you quite a bit of time, as long as you have the right service manual and somewhat experienced with HP Laser Printer repair, this job should be a piece of cake, although it would still take you 2 hours minimum (most likely will take you 3 hours or so, but don't let that discourage you) which includes cleaning off the pad off the solenoid and put new materials on or bend the solenoid plate. The satisfaction you get after fixing the 59.00.F0 though, is not something that can be described by words. It's like if you fixed this 59.00.F0, you'd feel like you can take on any future 59.00.F0 coming your way.

          Tina2040, Thanks for all the great advice. I'm going to pull the solenoid off off the new drive assemblies assuming i don't find any shavings or damage parts on the old fuser drive assembly. Hopefully that will finally get these two units fixed. I'm loosing to much sleep thinking and researching this error. Did you have to remove any parts to get to that solenoid once you got to the fuser drive assembly or did it just screw right off.
          Thanks again Cesar

          Comment

          • Phil B.
            Field Supervisor

            10,000+ Posts
            • Jul 2016
            • 22808

            #50
            Re: cp3525 with 59.f0 error

            Originally posted by collazoscesar
            Tina2040, Thanks for all the great advice. I'm going to pull the solenoid off off the new drive assemblies assuming i don't find any shavings or damage parts on the old fuser drive assembly. Hopefully that will finally get these two units fixed. I'm loosing to much sleep thinking and researching this error. Did you have to remove any parts to get to that solenoid once you got to the fuser drive assembly or did it just screw right off.
            Thanks again Cesar
            that error is related to the ITB

            Error Codes > HP > Color LaserJet CM4540 MFP > Code 59.00.F0

            Comment

            • collazoscesar
              Junior Member
              • Jun 2018
              • 7

              #51
              Re: cp3525 with 59.f0 error

              Hi Phil B
              Thanks for you're reply, unfortunately i've changed all the parts recommended in the link. the error still continues. My last resort is to change that fuser drive assembly with it's solenoid and pray that solves the error.
              Thanks
              Cesar

              Comment

              • Tina2040
                Junior Member
                • Mar 2018
                • 7

                #52
                Re: cp3525 with 59.f0 error

                Originally posted by collazoscesar
                Tina2040, Thanks for all the great advice. I'm going to pull the solenoid off off the new drive assemblies assuming i don't find any shavings or damage parts on the old fuser drive assembly. Hopefully that will finally get these two units fixed. I'm loosing to much sleep thinking and researching this error. Did you have to remove any parts to get to that solenoid once you got to the fuser drive assembly or did it just screw right off.
                Thanks again Cesar

                There is a black cable routing plastic piece that you have to move out of the way to reveal the solenoid (that black plastic piece is only on the printer and wouldn't come with the new fuser drive assembly), take a look at the new fuser drive assembly and try to take the solenoid off it from the back by taking out like 1~2 screws, but do note the location of it prior to taking it off so you know how to reinstall it back. Also be careful when you take the solenoid off to not damage the thin wires of the solenoid, you'll be getting the solenoid out from behind a small square/rectangle-ish metal plate, roughly the size of the solenoid. Also if you do it this way, you won't be able to see if solenoid is 100% firmly in the correct place inside the printer, you have to do it feeling that it's in the right place.

                I know it's confusing, but if you compare the old fuser drive assembly (while still inside the printer) to the new fuser drive assembly, you'll see what I am talking about.

                Comment

                • Tina2040
                  Junior Member
                  • Mar 2018
                  • 7

                  #53
                  Re: cp3525 with 59.f0 error

                  Originally posted by Phil B.

                  Yes I know that error is related to the ITB, but it's the solenoid that's throwing the timing off of the gears, causing all kinds of timing mismatch inside, and thus causing the printer to display that 59.00.F0 error.

                  Comment

                  • theengel
                    Service Manager

                    1,000+ Posts
                    • Nov 2011
                    • 1784

                    #54
                    Re: cp3525 with 59.f0 error

                    Originally posted by collazoscesar
                    Tina2040, Thanks for all the great advice. I'm going to pull the solenoid off off the new drive assemblies assuming i don't find any shavings or damage parts on the old fuser drive assembly. Hopefully that will finally get these two units fixed. I'm loosing to much sleep thinking and researching this error. Did you have to remove any parts to get to that solenoid once you got to the fuser drive assembly or did it just screw right off.
                    Thanks again Cesar

                    Just a word on that...

                    Replacing the solenoid means someone is going to have to take it apart again, if the machine lasts that long. Repadding with tape or bending the metal means it won't ever become an issue again.

                    Comment

                    • Tina2040
                      Junior Member
                      • Mar 2018
                      • 7

                      #55
                      Re: cp3525 with 59.f0 error

                      Originally posted by theengel
                      Just a word on that...

                      Replacing the solenoid means someone is going to have to take it apart again, if the machine lasts that long. Repadding with tape or bending the metal means it won't ever become an issue again.

                      In my case I used electrical tape and wrapped around where the foam used to be about 3~4 times (after I wipe the old foam out completely), but I actually like the idea of bending the metal slightly, I am just worried that not everyone knows how to bend it right, fortunately theengel had pretty clear pictures earlier in this thread that they can just refer to. But yeah, definitely repad or bend the metal plate on the solenoid, regardless if the solenoid is from a refurbished or new fuser drive assembly.

                      Comment

                      • collazoscesar
                        Junior Member
                        • Jun 2018
                        • 7

                        #56
                        Re: cp3525 with 59.f0 error

                        Originally posted by Tina2040
                        In my case I used electrical tape and wrapped around where the foam used to be about 3~4 times (after I wipe the old foam out completely), but I actually like the idea of bending the metal slightly, I am just worried that not everyone knows how to bend it right, fortunately theengel had pretty clear pictures earlier in this thread that they can just refer to. But yeah, definitely repad or bend the metal plate on the solenoid, regardless if the solenoid is from a refurbished or new fuser drive assembly.
                        Got a call from HP level 3 tech support and I was told I have to remove the main drive assembly on the hp cm4540 to get to this fuser drive assembly, Can anyone verify that. He said it's not worth it and to tell company there better off buying a new Mfp device.

                        Comment

                        • theengel
                          Service Manager

                          1,000+ Posts
                          • Nov 2011
                          • 1784

                          #57
                          Re: cp3525 with 59.f0 error

                          Originally posted by Tina2040
                          In my case I used electrical tape and wrapped around where the foam used to be about 3~4 times (after I wipe the old foam out completely), but I actually like the idea of bending the metal slightly, I am just worried that not everyone knows how to bend it right, fortunately theengel had pretty clear pictures earlier in this thread that they can just refer to. But yeah, definitely repad or bend the metal plate on the solenoid, regardless if the solenoid is from a refurbished or new fuser drive assembly.
                          Haha... I showed someone how to do it once, and a while later had to go on a recall for him. He had bent it the wrong way. It's also possible to bend it too far, or not far enough.

                          If it takes you more than a half hour just to get to it (as is the case with these machines), I'd say you'd be a lot safer using electrical tape... unless you've done it enough to not have to worry about doing it wrong.

                          Comment

                          • theengel
                            Service Manager

                            1,000+ Posts
                            • Nov 2011
                            • 1784

                            #58
                            Re: cp3525 with 59.f0 error

                            Originally posted by collazoscesar
                            Got a call from HP level 3 tech support and I was told I have to remove the main drive assembly on the hp cm4540 to get to this fuser drive assembly, Can anyone verify that. He said it's not worth it and to tell company there better off buying a new Mfp device.
                            I believe in this case you have to remove the main drive in order to get to that solenoid. On some of the other machines, you can just remove the top power supply. But I think on this model you have to take off the main drive. Pay careful attention to the gear alignment before reinstalling it.

                            It's a big-ass job.

                            Comment

                            • Tina2040
                              Junior Member
                              • Mar 2018
                              • 7

                              #59
                              Re: cp3525 with 59.f0 error

                              Originally posted by collazoscesar
                              Got a call from HP level 3 tech support and I was told I have to remove the main drive assembly on the hp cm4540 to get to this fuser drive assembly, Can anyone verify that. He said it's not worth it and to tell company there better off buying a new Mfp device.

                              Well, yes and no.

                              The HP tech support is right in that you do have to remove the main drive assembly in order to replace the fuser drive assembly, he or she is not wrong.

                              However, I am here to tell you that you do not have to remove the main drive assembly or the fuser drive assembly in order to fix this 59.00.F0 error message. Under normal circumstance, I do not advise you to skip steps and take shortcuts and cheats, for example, if you are working on a HP LaserJet 4250 or a LaserJet 4345 MFP and you are trying to replace the swing plate gear assembly, many technicians will try to cheat and only replace that one gear on the swing plate gear assembly, I do not advise on taking shortcuts most of the time, I would say take the time and replace the whole swing plate gear assembly. Take the extra 30~60 minutes and make sure the job is done right, and that the entire assembly is replaced.

                              But there are exceptions to every rule, and I believe even the good technicians are allowed to break one every now and then, and still gets Santa to visit your chimney in December (maybe...). In this case with 59.00.F0 error message, and especially on HP LaserJet CM4540 (I fixed a CM4540 in early April 2018 inside an AirForce base), taking off main drive assembly or fuser drive assembly is an incredible challenge, and many times the gears have to be keyed in a very specific way when you put main drive assembly back into the printer. Since I believe that 90% of the time this 59.00.F0 is caused by solenoid sticking, replacing the entire fuser drive assembly just seem a bit redundant and pointless. (I am not willing to say 99%, since if you have a bad Transfer Belt with a bad flag or if the contact on gear assembly that drives the ITB is bad, all those things can cause 59.00.F0 errors as well, but as a few fellow technicians in this thread have pointed out, solenoid is a known issue in many HP laser printers, and since you have two CM4540 that's having this same exact error, I am willing to bet everything (no, I am not willing to bet my cat, she is an exception) that at least one of these two printers' 59.00.F0 is caused by a sticky solenoid.

                              Good news is that if all you wanted was to fix the 59.00.F0 error, you do not have to replace either the main drive assembly or the fuser drive assembly. Once you are able to take off High-Voltage-Power-Supply upper, you are pretty much almost there. https://i.imgur.com/em4Y0XX.png shows the location of the solenoid (near the center of the red circle, behind the cables), you do have to move that cable-routing black piece out of the way, and after you move it out of the way, you have to take off two screws and that allows you to take off the back plate of the solenoid, it's stupid that you have no clear view of the solenoid once you clean it, repad it, or bent the metal piece, but it worked for me, if you have a refurbished or new Fuser Drive Assembly, now is the time to practice with it and try to take solenoid off from the backside without ever looking from the gear side. I would highly advise to test your solenoid to make sure that your repadding or bending is perfect before you put it back into the printer, either way you do it, give it about 1 millimeter clearance, where the old foam used to be.

                              And there you have it, sorry to be so lengthy about this post, and good luck on fixing those two HP Color LaserJet CM4540, if you have two of those color laser printers that's giving you this error, it's 100% worth it to take half of your day and fix both of them, buying two new quality color laser printers will cost your company at least thousand dollars, unless they are just rich and don't really care, in that case just have them replace both of them and call it quits.

                              Have fun !

                              Comment

                              • Tina2040
                                Junior Member
                                • Mar 2018
                                • 7

                                #60
                                Re: cp3525 with 59.f0 error

                                I found a really good video on how to fix the solenoid, it's not for this printer, but the concept on the solenoid is the same, it's

                                If you choose to go with either electrical tape or bending, I'd recommend to give it a depth of about the depth of a dime coin or a quarters coin, if you can manually click on that solenoid about 50 times without it sticking/sticky even once, then you should be good to go

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