T520 wont boot

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  • sharpie
    Trusted Tech

    100+ Posts
    • Feb 2011
    • 174

    T520 wont boot

    I have a T520 that when turned on it immediately [after a few seconds] displays 3723150 and does nothing else. Is this the HDD and does anyone know if this is replaceable off the shelf?
  • Kiran Otter
    Service Manager

    Site Contributor
    1,000+ Posts
    • Dec 2013
    • 1098

    #2
    Re: T520 wont boot

    That's an odd error code/message. Is that all it displays?

    The error should be in the form of XX.YY:ZZ, like 01.1:19

    When power is applied, does it beep at all after about 30 seconds? 3 beeps means a bad front panel. One long beep means a possible bad main PCA. You can check for a flashing green LED in the bottom left behind the ink cartridge cover.

    See if you can get/post what the display shows.

    Kiran

    Comment

    • Kiran Otter
      Service Manager

      Site Contributor
      1,000+ Posts
      • Dec 2013
      • 1098

      #3
      Re: T520 wont boot

      Oh and there is no hard drive in this printer.

      Comment

      • sharpie
        Trusted Tech

        100+ Posts
        • Feb 2011
        • 174

        #4
        Re: T520 wont boot

        Yes, on power up there is the hp logo for about 30 seconds the a beep and the display shows B3723150 and the unit is inoperable from there.

        Comment

        • theengel
          Service Manager

          1,000+ Posts
          • Nov 2011
          • 1784

          #5
          Re: T520 wont boot

          You might try booting into diagnostic mode and going through each of the service tests.

          Comment

          • fixthecopier
            ALIEN OVERLORD

            2,500+ Posts
            • Apr 2008
            • 4714

            #6
            Re: T520 wont boot

            Wow, I googled that as an hp error and got 6 hits. 5 were not related, and one was this thread.
            The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen Hawking

            Comment

            • Kiran Otter
              Service Manager

              Site Contributor
              1,000+ Posts
              • Dec 2013
              • 1098

              #7
              Re: T520 wont boot

              I asked my friend at HP; that error doesn't even come up in their system. So my vote would be for a bad PCA, especially if you're getting 1 beep (should be 1 long beep.)

              Kiran

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