HP designjet 500 error code 11:11

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  • Dyzzlle
    • May 2025

    #1

    HP designjet 500 error code 11:11

    Please somebody help me with the meaning of error code 11:11 and how do you solve it. Thanks in advance.
  • JustManuals
    Field Supervisor

    5,000+ Posts
    • Jan 2006
    • 9838

    #2
    From the service manual:
    Trailing cable badly connected.
    Reconnect it.

    HtH
    Paul@justmanuals.com

    Comment

    • Ricoh_Suave
      Technician
      • Jun 2008
      • 19

      #3
      If 11:11 just popped up, you'll probably be back out there to replace it soon enough.
      It's a cheap part, I'd just swap it out for a new one.

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22930

        #4
        The ribbon cable cracks. Replace it.

        It's pretty easy to do. =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

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