color bands on HP LASERJET CM 2320 nf mfp

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  • kyogenius
    Trusted Tech
    • Jul 2012
    • 136

    #1

    [CQ] color bands on HP LASERJET CM 2320 nf mfp

    hi am a kyocera guy ,just came across an HP 2320 color printer thats not producing any printouts or copies .Its producing colored bands on demo page and copies. have checked the laser shutter and seems to be opening well,am suspecting the transfer but not really sure.Any suggestions are most welcome .i have attached the copy/ printout sample
    Attached Files
    failure is not an option !
  • theengel
    Service Manager

    1,000+ Posts
    • Nov 2011
    • 1784

    #2
    Re: color bands on HP LASERJET CM 2320 nf mfp

    Do an engine test and see what happens:
    HP Support document - HP Support Center

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    • Gus633
      Technician
      • Jun 2015
      • 43

      #3
      Re: color bands on HP LASERJET CM 2320 nf mfp

      Have you tired a cleaning page through the printer first? I have the same printer recently acquired with paper pick up issues (You may be able to help me!)

      Only ask for when I removed the transfer belt there is a lot of toner spillage under mine,defo get the service manual and you'll see what I mean,the mis-registration assembly is a bit awkward but it does move out of the way.

      Once out see if it needs a good clean (Like mine!) Not sure how mine prints yet,still awaiting toners.plus I think I've found the issue with the paper pick up/feed. I have a spring that does not seem to be attached to anything,is your's?
      See photo's. I've marked with an arrow to try and highlight what I'm after,not sure if this is correct?

      Anyway good luck with your printer it might help me with this one very soon!

      Regard's,

      Gus633.

      cm2320 paper path.jpgcm2320 spring.jpgcm2320 tab.jpg

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