MFP Kyocera TASKalfa 3252ci (duplex copying is impossible)

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  • evseev0784
    Junior Member
    • Mar 2019
    • 6

    [Error Code] MFP Kyocera TASKalfa 3252ci (duplex copying is impossible)

    P.S. Service manual this model could not be found
  • Kyo fan
    Trusted Tech

    250+ Posts
    • Dec 2013
    • 368

    #2
    Re: MFP Kyocera TASKalfa 3252ci (duplex copying is impossible)

    Hire a Kyocera tech.

    Comment

    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22808

      #3
      Re: MFP Kyocera TASKalfa 3252ci (duplex copying is impossible)

      Originally posted by evseev0784
      P.S. Service manual this model could not be found
      hmmmm with all the information ( or lack there of... should be a problem to diganose!

      You're not a tech are you?

      Comment

      • evseev0784
        Junior Member
        • Mar 2019
        • 6

        #4
        Re: MFP Kyocera TASKalfa 3252ci (duplex copying is impossible)

        Originally posted by Kyo fan
        Hire a Kyocera tech.
        Specialists from Kyocera Companies do not go to repair to buyers. It is necessary to independently deliver the device to the service center. when considering the dimensions of the apparatus, it is quite difficult to do.

        Comment

        • evseev0784
          Junior Member
          • Mar 2019
          • 6

          #5
          Re: MFP Kyocera TASKalfa 3252ci (duplex copying is impossible)

          Originally posted by Phil B.
          hmmmm with all the information ( or lack there of... should be a problem to diganose!

          You're not a tech are you?
          I am a technician, But I am not a technician of Kiocera companies. I have not yet been on the diagnosis of this device. Just wanted to collect more information (maybe someone had experience with this problem). When I find out the reason. I will write.

          Comment

          • evseev0784
            Junior Member
            • Mar 2019
            • 6

            #6
            Re: MFP Kyocera TASKalfa 3252ci (duplex copying is impossible)

            Originally posted by Kyo fan
            Hire a Kyocera tech.
            Specialists from Kyocera Companies do not go to repair to buyers. It is necessary to independently deliver the device to the service center. when considering the dimensions of the apparatus, it is quite difficult to do.

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22705

              #7
              Re: MFP Kyocera TASKalfa 3252ci (duplex copying is impossible)

              Originally posted by evseev0784
              I am a technician, But I am not a technician of Kiocera companies. I have not yet been on the diagnosis of this device. Just wanted to collect more information (maybe someone had experience with this problem). When I find out the reason. I will write.
              You're on the right track. You do need to start making observations, and a lot of those do not require a service manual. Like the jam code, paper tray, media type, etc. Clearly we are not on-site to make those observations for you, nor do I care to. Get started. Make observations. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

              Comment

              • evseev0784
                Junior Member
                • Mar 2019
                • 6

                #8
                Re: MFP Kyocera TASKalfa 3252ci (duplex copying is impossible)

                Good news. The solution to the problem is extremely simple.
                For some unknown reason, one of the scanning elements of LIDE (sorry for the possible error in writing, I do not know how to translate correctly into English), those located on the ADF itself did not work.
                Solution: through the service menu I used the code 906, after this action the function of two-sided copying was available. Now, the problem did not happen again. all working.

                Comment

                • JR2ALTA
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Feb 2010
                  • 2017

                  #9
                  Re: MFP Kyocera TASKalfa 3252ci (duplex copying is impossible)

                  I am guessing you had a C3210 Code. If it only happens a couple times a year a 906 may be your best solution. If it happens more frequently and the customer is getting upset you will need to replace parts. See this post.


                  Comment

                  • evseev0784
                    Junior Member
                    • Mar 2019
                    • 6

                    #10
                    Re: MFP Kyocera TASKalfa 3252ci (duplex copying is impossible)


                    I also thought in case of frequent repetitions of theproblem. replace parts.
                    Thanks for the link, it was extremely helpful.

                    Comment

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