Xs798 bad color

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  • duct tape
    Technician

    50+ Posts
    • Jun 2009
    • 87

    Xs798 bad color

  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: Xs798 bad color

    have you tried cleaning the scanner -= OR =- reseatting the scanner cables since replacement?

    Comment

    • dalewb74
      Service Manager

      Site Contributor
      1,000+ Posts
      • Feb 2018
      • 1064

      #3
      Re: Xs798 bad color

      i know you mentioned you have replaced the supplies. but i have seen bad toner/drum units on these as going bad early or even with 50% usage still left. i deal with it a good deal on these models. it is an issue that lexmark is aware of. so you might trying replacing the correct color toner again. hope that helps.

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