Black Copy with Lexmark MX 511 after performing Scanner Calibration Reset

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  • i-have-fax-problems
    Technician

    50+ Posts
    • Mar 2020
    • 89

    Black Copy with Lexmark MX 511 after performing Scanner Calibration Reset

    Because of pale/dark uneven Copies i performed a Scanner Calibration reset in 36 Diagnostics mode. The copy via flatbet is ok now. But via ADF I get completely black pages with no copy on it at all.
    What can I do?
    Thank you
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22698

    #2
    Re: Black Copy with Lexmark MX 511 after performing Scanner Calibration Reset

    Did you notice that the manual tells you not to Reset values unless scanner has been replaced? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22808

      #3
      Re: Black Copy with Lexmark MX 511 after performing Scanner Calibration Reset

      Originally posted by blackcat4866
      Did you notice that the manual tells you not to Reset values unless scanner has been replaced? =^..^=
      lol READ THE MANUAL? why when they can come here and pick our brains!

      Comment

      • i-have-fax-problems
        Technician

        50+ Posts
        • Mar 2020
        • 89

        #4
        Re: Black Copy with Lexmark MX 511 after performing Scanner Calibration Reset

        Sorry, I've read the Manual but ignored this warining, because what else should I've done with the uneven quality.
        I've replaced the CIS Assy with one from a used machine, did the reset again and all works fine.
        Thank you.

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