X654 firmware error 900.24 at power on

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  • rthonpm
    Field Supervisor

    2,500+ Posts
    • Aug 2007
    • 2833

    X654 firmware error 900.24 at power on

    I've got a customer that's asked me to look at a tabletop Lexmark X654xe. When powering up, it gives a firmware error of 900.24. The manual isn't that detailed beyond the code being a controller error. Hoping someone here has a better idea of what the issue may be, and if there's a way to bypass the error to at least try reloading the firmware.

    I'm mainly a Ricoh and connectivity guy, but I've serviced several other Lexmark models: this is the first time I've seen a full-on POST error on one.
  • dalewb74
    Service Manager

    Site Contributor
    1,000+ Posts
    • Feb 2018
    • 1038

    #2
    Re: X654 firmware error 900.24 at power on

    Originally posted by rthonpm
    I've got a customer that's asked me to look at a tabletop Lexmark X654xe. When powering up, it gives a firmware error of 900.24. The manual isn't that detailed beyond the code being a controller error. Hoping someone here has a better idea of what the issue may be, and if there's a way to bypass the error to at least try reloading the firmware.

    I'm mainly a Ricoh and connectivity guy, but I've serviced several other Lexmark models: this is the first time I've seen a full-on POST error on one.

    remove the network connection and see if you get that error after reboot.

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    • Blizzoo
      Senior Tech

      Site Contributor
      500+ Posts
      • Aug 2013
      • 586

      #3
      Re: X654 firmware error 900.24 at power on

      Yes, clear any corrupted print jobs in the queue if any and do as above
      Defects are simple, our mind is complicated

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