X654 firmware error 900.24 at power on

[rthonpm]

I've got a customer that's asked me to look at a tabletop Lexmark X654xe. When powering up, it gives a firmware error of 900.24. The manual isn't that detailed beyond the code being a controller error. Hoping someone here has a better idea of what the issue may be, and if there's a way to bypass the error to at least try reloading the firmware.

I'm mainly a Ricoh and connectivity guy, but I've serviced several other Lexmark models: this is the first time I've seen a full-on POST error on one.

[dalewb74]

Re: X654 firmware error 900.24 at power on

I've got a customer that's asked me to look at a tabletop Lexmark X654xe. When powering up, it gives a firmware error of 900.24. The manual isn't that detailed beyond the code being a controller error. Hoping someone here has a better idea of what the issue may be, and if there's a way to bypass the error to at least try reloading the firmware.

I'm mainly a Ricoh and connectivity guy, but I've serviced several other Lexmark models: this is the first time I've seen a full-on POST error on one.

remove the network connection and see if you get that error after reboot.

[Blizzoo]

Re: X654 firmware error 900.24 at power on

Yes, clear any corrupted print jobs in the queue if any and do as above