Lexmark XM3250 printing and copying slow

[apump]

Re: Lexmark XM3250 printing and copying slow

it does this through bypass also.

[apump]

Re: Lexmark XM3250 printing and copying slow

Have you tried an Out of Service Erase?

Settings, Device, Maintenance, Out of Service Erase.

I have not tried this. what does this actually do?

[apump]

Re: Lexmark XM3250 printing and copying slow

I have not tried this. what does this actually do?

Nevermind i looked it up. never knew about this. i will try it though. thanks

[mloudy]

Re: Lexmark XM3250 printing and copying slow

Whenever we are at the end of our rope we do a Out of Service erase on a Lexmark. Sharp also has what is called a End of Lease wipe that we have used to blow out unknown settings causing weird issues. We only do this when we face unexplained problems and it does have a high success rate.

[apump]

Re: Lexmark XM3250 printing and copying slow

out of service procedure did not fix it. i took it to shop for now. they have a loaner. lexmark support has no answers either.

[dalewb74]

Re: Lexmark XM3250 printing and copying slow

Lexmark support idea. thinking something going on between fuser and power supply. I didnt think so either but what the heck not like i was having any luck anyways.

gotcha.... yeah i get that from lexmark as well. they tell you to try stuff that seems totally off the wall. i sometimes want to find a lexmark engineer and just smack one, one good time. lol

[apump]

Re: Lexmark XM3250 printing and copying slow

gotcha.... yeah i get that from lexmark as well. they tell you to try stuff that seems totally off the wall. i sometimes want to find a lexmark engineer and just smack one, one good time. lol

LOL.. we still havent fixed this. actually swapping it out.

[chubblies]

Re: Lexmark XM3250 printing and copying slow

It isn't the driver printing in reverse mode or something like that at all? The printer speed would be limited by the speed of the pages being sent to it, so if the pc is slow, the machine would be pausing between pages whilst waiting for the next page to spool and process across to the printer.

[apump]

Re: Lexmark XM3250 printing and copying slow

well now i have 4 of these copying and printing slow. has anyone ran into this since last post and came up with a solution? It does this with copying, printing, internal reports and from all trays.

[apump]

Re: Lexmark XM3250 printing and copying slow

Well with the help from Lexmark engineer we resolved this issue. it was the ISO Roller (I believe that's what he called it) It's below the bypass feed roller underneath the cover. it was worn so bad it was little thicker than a piece of paper. you couldn't tell by looking in there at until compared to a new one. takes about 20 minutes to replace. So when paper was fed to this roller it didn't have enough to push the paper on through so i guess it was refeeding slowing everything down.

[mloudy]

Re: Lexmark XM3250 printing and copying slow

How many pages are on this machine? Wondering what it takes to wear that roller down so much. Could they be running heavier stock?

[apump]

Re: Lexmark XM3250 printing and copying slow

sorry forgot that part.. 189,000 was the lowest the others were just over 200k. i do have some that are around 210k but are not having this issue. (yet)

[mloudy]

Re: Lexmark XM3250 printing and copying slow

This is good info. We have some exceeding 200K and one over 500K.

I'll get that roller on order.

[apump]

Re: Lexmark XM3250 printing and copying slow

unfortunately the part number for this tire is not available yet. Lexmark engineer is sending me 3 of them with the part number. when i get them i will post the part number for this feed tire.

[mloudy]

Re: Lexmark XM3250 printing and copying slow

One major flaw with Lexmark is that the breakdown of the parts guide doesn't go very deep. Spoiled by working with Sharp for decades.

Had one bad LED in the array of the scanner of a XC4140 and had to order a complete optics unit. A simple bad micro switch for the Start button requires a $240 complete control panel. Most require very little parts though and just run and run.

I searched the Lexmark manual twice looking for this ISO roller.