Lexmark MS810 intermittent blue screen/firmware error

[BillyCarpenter]

Re: Lexmark MS810 intermittent blue screen/firmware error

If they're using Windows 10 or newer, they can always print to the built-in PDF printer and then send that. It's an extra step, but it can often get rid of a lot of these issues.

Two other things to try:

Increase the buffer on the machine, if the option is available to change. I've begun to max out most of the Ricoh equipment I manage and a lot of the slow printing of webpages and odd errors has been drastically reduced.

Install an ad blocker into the browser. I'd only recommend uBlock Origin as it has the most controls and features. Some times the error comes from some kind of coding or media on the site that the machine can't process.

Sent from my BlackBerry using Tapatalk

This is the most detailed explanation/fix for printing webpages that I've read. I'm gonna get with the customer and walk her thru using the built-in PDF printer. I don't think she'll mind the extra step considering the frustration she's been experiencing.

I'm also gonna check out the buffer speed. I find that very interesting and may do this to all of my machines in the field. Thanks, man.