lexmark xc2132

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  • Norvenmunkey
    Technician
    • Jun 2021
    • 23

    #1

    lexmark xc2132

    machine saying toner not supported.
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22798

    #2
    Re: lexmark xc2132

    Originally posted by Norvenmunkey
    machine saying toner not supported.
    means that is the wrong toner for the machine.

    could also be a 3rd party toner

    Comment

    • Norvenmunkey
      Technician
      • Jun 2021
      • 23

      #3
      Re: lexmark xc2132

      Originally posted by Phil B.
      means that is the wrong toner for the machine.

      could also be a 3rd party toner
      thanks for the reply.have checked all toners all are OEM toners correct for machine. also noticed when front door opened and closed, message on screen changes to INVALID MACHINE CONFIGURATION. which apparently means time incorrect. Have set time and date correctly. machine tries to fire up the goes back to original message of toners not supported.

      Comment

      • GIUBOSS
        Service Manager

        Site Contributor
        1,000+ Posts
        • Jul 2013
        • 1382

        #4
        Re: lexmark xc2132

        Have you tried the latest firmware update yet?

        Driver e download

        Comment

        • Spud42
          Technician
          • Jan 2023
          • 17

          #5
          Re: lexmark xc2132

          I had this recently on a similar model. Turned out the new cartridge was faulty. ID chip was faulty. Popped the old cartridge in ad it worked. Sent customer a new toner and all good.

          if that doesn’t work then it’s the lmaging unit the toner plugs into.

          Comment

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