MX510 and pale copy/scan - print quality is ok

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  • i-have-fax-problems
    Technician

    50+ Posts
    • Mar 2020
    • 98

    #1

    MX510 and pale copy/scan - print quality is ok

    Dear colleagues,

    I have a MX510 which makes pale copies and scans.
    I've cleaned the optical unit from inside, I've replaced the CIS Assy (copy became even paler)
    (ok the inserted one was a used one but made good quality copies in the other machine).
    The print unit is nearly at end of life but still makes good prints.

    I changed the standard darkness of the copy mode to the darkest setting, so the customer can
    make his copies quite ok.
    But something is wrong here.
    I believe you can't order the CIS Assy separately. The whole Scanner-Unit costs about 600 $.

    In the service mode you can set some things but it's quite tricky.
    I've got gray background.

    Thank you
  • dalewb74
    Service Manager

    Site Contributor
    1,000+ Posts
    • Feb 2018
    • 1117

    #2
    Re: MX510 and pale copy/scan - print quality is ok

    what are your copy and scan settings set to? what about paper settings?

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