Lexmark XC4352 XC2235

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  • SalesServiceGuy
    Field Supervisor

    Site Contributor
    5,000+ Posts
    • Dec 2009
    • 8081

    #1

    Lexmark XC4352 XC2235

    Has anyone seen improved fuser reliabiity on this model?

    We replaced a lot of fusers on the XC4140/XC4150.

    On the Lexmark XC2235 small desktop colour MFP, what problems did you run into?
  • dalewb74
    Service Manager

    Site Contributor
    1,000+ Posts
    • Feb 2018
    • 1117

    #2
    Re: Lexmark XC4352 XC2235

    you do know lexmark will replace those under the return program?

    Comment

    • mloudy
      Senior Tech

      500+ Posts
      • Oct 2015
      • 764

      #3
      Re: Lexmark XC4352 XC2235

      Our first XC4342 was installed in May. So far no failures.

      We do not sell the XC2235. I loooathe the design. We did sell one of the XC4240 which is very similiar in Dec. of 2019 and so far it hasn't had a service call.

      The price point between the XC4240 and XC4140 was so close that it didn't make sense selling the XC4240 unless space was an issue.

      Comment

      • SalesServiceGuy
        Field Supervisor

        Site Contributor
        5,000+ Posts
        • Dec 2009
        • 8081

        #4
        Re: Lexmark XC4352 XC2235

        Originally posted by dalewb74
        you do know lexmark will replace those under the return program?
        ... if you sell a relabelled Lexmark, like a Toshiba, Lexmark does not extend any return program.

        The XC4140/XC4150 were very disappointing for fusers failures.

        I think the Sharp/ Lexmark program does provide a one year fuser warranty.

        Comment

        • mloudy
          Senior Tech

          500+ Posts
          • Oct 2015
          • 764

          #5
          Re: Lexmark XC4352 XC2235

          Sharp warranties parts for 1 year on all their A4 products either made by them or Lexmark. A slacker can easily claim a fuser failed in any device and make sure they claim it on a machine less than a year old. I have never done it.

          Lexmarks goes a step further and pays $125 per warranty call on top of failed parts.

          I have shelves full of failed fusers in the hopes that someday someone might produce parts to fix them.

          Comment

          • AndresM
            Technician

            Site Contributor
            • Jan 2016
            • 36

            #6
            Re: Lexmark XC4352 XC2235

            Lexmark Fuser Unit for Ms810 Mx710 Mx810 | 40X7743

            $130.00 Dolars. on eBay.

            Same fuser for the Lexmark open line same Fuser unit.


            Andy

            Comment

            • SalesServiceGuy
              Field Supervisor

              Site Contributor
              5,000+ Posts
              • Dec 2009
              • 8081

              #7
              Re: Lexmark XC4352 XC2235

              Originally posted by AndresM
              Lexmark Fuser Unit for Ms810 Mx710 Mx810 | 40X7743

              $130.00 Dolars. on eBay.

              Same fuser for the Lexmark open line same Fuser unit.


              Andy
              Great tip!

              Comment

              • mloudy
                Senior Tech

                500+ Posts
                • Oct 2015
                • 764

                #8
                Re: Lexmark XC4352 XC2235

                That fuser is for an older mono device and there isn't a Sharpmark version that uses this fuser that I know of.

                Comment

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