Lexmark CS796de, yellowish prints.

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  • Hansoon
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Sep 2007
    • 3347
    #1

    Lexmark CS796de, yellowish prints.

    Same remote customer as my previous post but now Lexmark CS796de with yellowish prints.

    Again, I have no experience with Lexmark and also not seen the machine yet since the location is out of my territory.

    Any hints please where to start? Calibration perhaps, but how?

    Hans
    “ Sent from my Intel 80286 using MS-DOS 2.0 “
    https://www.copytechnet.com/images/smilies/biggrin.png
    Tags: None
    • Iowatech
      Not a service manager

      2,500+ Posts
      • Dec 2009
      • 3930
      #2
      Re: Lexmark CS796de, yellowish prints.

      Take this with a grain of salt, as I don't work on Lexmarks that often.
      But from what I have seen, they are a lot simpler than the, um, more involved machines like the Ricohs I usually see. So if you have a problem with a particular color on a Lexmark, take that color toner with and that usually fixes the problem. At least it has to date for me. (Might not hurt to have the other color toners handy, though. When one goes the others are not that far behind, at least from my limited point of view.)
      Hope that helps.

        Comment

        • Hansoon
          Field Supervisor

          Site Contributor
          2,500+ Posts
          • Sep 2007
          • 3347
          #3
          Re: Lexmark CS796de, yellowish prints.

          Thanks, what would be the procedure for calibration?

          Hans
          “ Sent from my Intel 80286 using MS-DOS 2.0 “
          https://www.copytechnet.com/images/smilies/biggrin.png

            Comment

            • Iowatech
              Not a service manager

              2,500+ Posts
              • Dec 2009
              • 3930
              #4
              Re: Lexmark CS796de, yellowish prints.

              I'm not sure, I've never had to do that. The time or two I've had something like this happen I just replaced the offending color unit and cleaned up the machine and the problem was solved.

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22930
                  #5
                  Re: Lexmark CS796de, yellowish prints.

                  Most likely you'll find the calibration in the Diagnostic Mode: Hold 36 then power ON.

                  I've done just a little work with Lexmarks. Read sections 3-10 through 3-15 of your manual. =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                    Comment

                    • Hansoon
                      Field Supervisor

                      Site Contributor
                      2,500+ Posts
                      • Sep 2007
                      • 3347
                      #6
                      Re: Lexmark CS796de, yellowish prints.

                      Read sections 3-10 through 3-15 of your manual.

                      LOL

                      Hans
                      “ Sent from my Intel 80286 using MS-DOS 2.0 “
                      https://www.copytechnet.com/images/smilies/biggrin.png

                        Comment

                        • Hansoon
                          Field Supervisor

                          Site Contributor
                          2,500+ Posts
                          • Sep 2007
                          • 3347
                          #7
                          Re: Lexmark CS796de, yellowish prints.

                          Replacing the yellow developing unit cured the problem indeed.

                          Thanks guys!

                          Hans
                          “ Sent from my Intel 80286 using MS-DOS 2.0 “
                          https://www.copytechnet.com/images/smilies/biggrin.png

                            Comment

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