Lexmark X646de Not feeding paper from tray

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • barber782
    Trusted Tech
    250+ Posts
    • Aug 2011
    • 267
    #1

    Lexmark X646de Not feeding paper from tray

    Hi everyone,

    I'm having problems with a lexmark X464 machine that will not feed from paper cassette. So far I have replaced the feed mechanism along with feed rollers and clutch. Anyone had problems with this awful machine?
    Tags: None
    • blackcat4866
      Master Of The Obvious
      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22594
      #2
      Re: Lexmark X646de Not feeding paper from tray

      Are you sure that it's even attempting to feed paper from the tray? I had a call the other day in which the paper tray was set to "colored paper" media type. As a result, all of the copy and print jobs auto selected the sheet bypass. These machines do not have any paper detect mechanism for the bypass, so it just attempts to feed this imaginary paper from the bypass then shows a jam.

      All I did was change the paper tray media type to "plain". =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • barber782
          Trusted Tech
          250+ Posts
          • Aug 2011
          • 267
          #3
          Re: Lexmark X646de Not feeding paper from tray

          I will check. Though Im sure the pickup mechanism is not working. The silly t-shaped plastic assembly with pick up rollers.

            Comment

            • blackcat4866
              Master Of The Obvious
              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22594
              #4
              Re: Lexmark X646de Not feeding paper from tray

              Originally posted by barber782
              I will check. Though Im sure the pickup mechanism is not working. The silly t-shaped plastic assembly with pick up rollers.
              It wouldn't be working if it was trying to feed from the bypass. That's my point. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

                • barber782
                  Trusted Tech
                  250+ Posts
                  • Aug 2011
                  • 267
                  #5
                  Re: Lexmark X646de Not feeding paper from tray

                  Lol true. I have checked which tray its trying to feed from and definitely tray 1. Still not leaving tray.

                    Comment

                    • barber782
                      Trusted Tech
                      250+ Posts
                      • Aug 2011
                      • 267
                      #6
                      Re: Lexmark X646de Not feeding paper from tray

                      Also checked the tray settings are set to plain paper.

                        Comment

                        • benalvarez
                          Technician
                          • Feb 2015
                          • 27
                          #7
                          Re: Lexmark X646de Not feeding paper from tray

                          Dear barber782,
                          I have had an occurence of paper not feeding out of the tray I believe on this model. In my case the paper cassette had slop in the setting of letter, I set it one or two mm smaller, that the setting for letter. I looked in through the back of the mfp as I tried to run and internal print to see if the pick up tires were turning, before I made this adjustment. They were turning, the pick arm assy. was down and engaged, everything was in place, just no paper movement. Bad design, this was my mac gyver and it hasn't been an issue again in six plus months. Try standing the tray up in one hand, verically, with your other hand keep the short stack of paper in place, see if there is a gap behind the paper at the rear fence, if there is, that could be your problem. The other thing I think of is that the fingers on the side of the tray maybe broken off that convey the size of the paper to the mfp. Hope my experience helps you in your problem.

                            Comment

                            • barber782
                              Trusted Tech
                              250+ Posts
                              • Aug 2011
                              • 267
                              #8
                              Re: Lexmark X646de Not feeding paper from tray

                              Cool. I will have a look and report back . Many thanks

                                Comment

                                Previous template Next
                                Working...