Lexmark XM3150

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  • Tonerbomb
    AutoMajical Resolutionist

    Site Contributor
    2,500+ Posts
    • Feb 2005
    • 2589
    #1

    Lexmark XM3150

    Got to go see a lexmark XM3150 in the morning, anyone got any info on this model??????? It's supposed to be a CQ issue..........
    Mystic Crystal Revelations
    Tags: None
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 23002
      #2
      Re: Lexmark XM3150

      Small, tabletop, simple to work on. Does that cover it?

      I think I'd print an Event Log in 2+6 power on > Reports, then look up the jam code. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • Iowatech
          Not a service manager

          2,500+ Posts
          • Dec 2009
          • 3930
          #3
          Re: Lexmark XM3150

          Originally posted by blackcat4866
          Small, tabletop, simple to work on. Does that cover it?

          I think I'd print an Event Log in 2+6 power on > Reports, then look up the jam code. =^..^=
          While the jam code is always a good thing to look at, is it actually needed to see what's causing a CQ issue?
          No, honestly, I don't see Lexmarks that often, and if that really is the case that would be good for me to know.
          Thanks!

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 23002
              #4
              Re: Lexmark XM3150

              Originally posted by Iowatech
              While the jam code is always a good thing to look at, is it actually needed to see what's causing a CQ issue?
              No, honestly, I don't see Lexmarks that often, and if that really is the case that would be good for me to know.
              Thanks!
              Oops! Maybe bring a drum cartridge? =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

                • Tonerbomb
                  AutoMajical Resolutionist

                  Site Contributor
                  2,500+ Posts
                  • Feb 2005
                  • 2589
                  #5
                  Re: Lexmark XM3150

                  Originally posted by blackcat4866
                  Oops! Maybe bring a drum cartridge? =^..^=
                  well since the GM decided to help another dealer out with this ship in, and we are not in anyway a Lexmark dealer/reseller I have exactly 0 (zero) parts and supplies in stock. OBTW I've made 2 attempts to visit the customer location and both times no one was there...............................
                  Mystic Crystal Revelations

                    Comment

                    • Iowatech
                      Not a service manager

                      2,500+ Posts
                      • Dec 2009
                      • 3930
                      #6
                      Re: Lexmark XM3150

                      Originally posted by Tonerbomb
                      well since the GM decided to help another dealer out with this ship in, and we are not in anyway a Lexmark dealer/reseller I have exactly 0 (zero) parts and supplies in stock. OBTW I've made 2 attempts to visit the customer location and both times no one was there...............................
                      Lexmarks are kind of like HPs (well, at least the ones I've seen anyway) in this way: that the drum and developer units can be replaced easily by the user. So depending on the level of service you are required to provide, replacing them might not even be your problem.
                      As for encountering the ghost post, some places in the smaller towns out here on the frontier are rather notorious for being entirely void of human life when I stop by (well, except for me, I guess). In case it will help, here's what I do when I encounter that for the first time - I either leave them a note on a piece of paper on their front door (used business cards back in the day when I had some, now I just use whatever's handy) or a message on their answering machine asking them to call the mothership and leave a message listing some of the times they will be around. Usually if I know that I can fit them in, and I don't go back until I hear from them.

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