OKI B731 Power Off/ON 010:Error

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  • ignacio.cortez
    Trusted Tech
    100+ Posts
    • Jul 2010
    • 176

    [Error Code] OKI B731 Power Off/ON 010:Error

    I got an OKI B731 with an Interesting Error
    It's Behaving like an HP 49 Error

    If device is not connected to the network, it sits at a Ready Mode and I am able to print reports with no issue, however if I
    connect the Network(RJ45) Cable, it might print 1 or a few pages before it goes to

    Power Off/On
    010:Error
    PC:008fd178
    LR:008fd1b0
    FR:008fa1e8

    I googled the issue and on similar printers, it recommends replacing a board, however, I connected a backup printer
    that works and configured it for that device's network settings and it displays the same error

    I've even done a Memory reset on the device, still shows error.

    Anyone has had this issue before?

    you can email me at
    ignaciomcortez@gmail.com
  • Lance15
    Service Manager
    Site Contributor
    1,000+ Posts
    • Jun 2015
    • 1067

    #2
    Re: OKI B731 Power Off/ON 010:Error

    On HP's that show a 49 error, there is usually a corrupted job sitting in a print que on a PC somewhere.

    Comment

    • ignacio.cortez
      Trusted Tech
      100+ Posts
      • Jul 2010
      • 176

      #3
      Re: OKI B731 Power Off/ON 010:Error

      Originally posted by Lance15
      On HP's that show a 49 error, there is usually a corrupted job sitting in a print que on a PC somewhere.
      Yes, I am well aware of the HP 49 error and how to get past it, as I mentioned on the Original Post, I was inquiring if the above error was the OKI version of the HP 49 error
      after multiple tries and multiple printer swaps, I was able to just "CANCEL" the printjob on the printer, but it took several tries to erase the complete job, since it was not on
      the Printer's Print Queue on the server

      So, my conclusion seems to be that, in fact, since the error is acting like an HP 49 Error, it can be treated as such and once the Corrupt Print Job has been cleared, printer will
      return to normal.

      I am wondering now if there would be a FIRMWARE Update that would help to alleviate this error in the future.

      Comment

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