Ricoh MP2553SP SC554-00 ERROR CODE

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  • Khumz
    Technician

    50+ Posts
    • Feb 2020
    • 56

    Ricoh MP2553SP SC554-00 ERROR CODE

    I have this Ricoh MP2553SP that comes up with error code SC554-00. I changed thermistors and heat roller but the problem persist. It does not allow me to access SP mode. I have tried several SP mode access codes still no luck. Once it displays the error code keypad freezes. I want to reset fuser please help.
  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 35067

    #2
    Re: Ricoh MP2553SP SC554-00 ERROR CODE

    Some things to try:
    1. Power the 2553 on with the door open. If it is the code that is keeping you from entering SP mode, that should allow you to get in.
    2. Check that service access is not turned off in User Tools.
    3. If JAVA is installed and set to start up it can inhibit access to SP mode and most User Tools options until JAVA finishes loading. Normally 5 to 10 minutes.
    4. Someone may have changed the SP access code. Try using the old three digit code twice, i.e. abcabc.
    5. Last case scenario is to enter Factory SP and run SP 5810 from there.

    Comment

    • Khumz
      Technician

      50+ Posts
      • Feb 2020
      • 56

      #3
      Re: Ricoh MP2553SP SC554-00 ERROR CODE

      Originally posted by slimslob
      Some things to try:
      1. Power the 2553 on with the door open. If it is the code that is keeping you from entering SP mode, that should allow you to get in.
      2. Check that service access is not turned off in User Tools.
      3. If JAVA is installed and set to start up it can inhibit access to SP mode and most User Tools options until JAVA finishes loading. Normally 5 to 10 minutes.
      4. Someone may have changed the SP access code. Try using the old three digit code twice, i.e. abcabc.
      5. Last case scenario is to enter Factory SP and run SP 5810 from there.
      1)Which door are you talking about?
      2) I can see services in user tools. Unless if i m not doing something right. Which code give access to User Tools?
      3) Which old three digital codes ?
      4) How do enter Factory SP

      Comment

      • anothertech
        Service Manager

        Site Contributor
        1,000+ Posts
        • Nov 2007
        • 1715

        #4
        Re: Ricoh MP2553SP SC554-00 ERROR CODE

        Originally posted by Khumz
        1)Which door are you talking about?
        2) I can see services in user tools. Unless if i m not doing something right. Which code give access to User Tools?
        3) Which old three digital codes ?
        4) How do enter Factory SP
        I figured that was going to be the case. It's time to call your Ricoh tech, and please don't say that you are the Ricoh tech.

        Comment

        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 35067

          #5
          Re: Ricoh MP2553SP SC554-00 ERROR CODE

          You are not a qualified Ricoh customer engineer.

          1)Which door are you talking about?
          Any of the doors on the main frame.

          2) I can see services in user tools. Unless if i m not doing something right. Which code give access to User Tools?
          The User Tools button.

          3) Which old three digital codes ?
          If you were a qualified Ricoh customer engineer you would know.

          4) How do enter Factory SP
          If you were a qualified Ricoh customer engineer you would know.

          Comment

          • Khumz
            Technician

            50+ Posts
            • Feb 2020
            • 56

            #6
            Re: Ricoh MP2553SP SC554-00 ERROR CODE

            [QUOTE=slimslob;1317701]You are not a qualified Ricoh customer engineer.



            Any of the doors on the main frame.



            The User Tools button.



            If you were a qualified Ricoh customer engineer you would know.

            Slimslob............

            Actually i had done most of all these technics without success so i thought i m get it wrong some how that is why i wanted more clarification. Anywhere thanks though i managed to figure out where i was getting it wrong. Yes i m not Ricoh guy but i have done quite a lot Ricoh machines. Thank you all.

            Comment

            • mga
              Copier Technician

              Site Contributor
              1,000+ Posts
              • Dec 2010
              • 1393

              #7
              Re: Ricoh MP2553SP SC554-00 ERROR CODE

              [QUOTE=Khumz;1317760]
              Originally posted by slimslob
              You are not a qualified Ricoh customer engineer.



              Any of the doors on the main frame.



              The User Tools button.



              If you were a qualified Ricoh customer engineer you would know.

              Slimslob............

              Actually i had done most of all these technics without success so i thought i m get it wrong some how that is why i wanted more clarification. Anywhere thanks though i managed to figure out where i was getting it wrong. Yes i m not Ricoh guy but i have done quite a lot Ricoh machines. Thank you all.
              Best to call a ricoh Service engineer he would have this done in no time
              Regards Mark

              FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

              RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

              https://copierservices.simdif.com

              Comment

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