C224e brabdnew and problems on Imaging (K)

[freixi]

Hello,
Y have a c224e brabdnew, count 137 Pages and have div. errors.
P-5 IDC Sensor (Front)
P-22 Color Regist
P-9 Drum /Development Unit (K)

Have in stat confirmation under Level history (TCR) all colors normal and the Black TCR is 0.00%

the pages are always brighter

Have manual add toner in service mode and not result.
Have changed the UI K to brandnew from Konica Minolta and not result.

What can I do about it?


Many thx

Freixi
Please help mee.

[Copier Addict]

Re: C224e brabdnew and problems on Imaging (K)

What do you mean by "the pages are always brighter"
Are you getting any error codes besides the P codes?
Try replacing the dev unit.

[freixi]

Re: C224e brabdnew and problems on Imaging (K)

What do you mean by "the pages are always brighter"
Are you getting any error codes besides the P codes?
Try replacing the dev unit.

all pages no intensity in Black.
Y have a brandnew Imaging Unit and not result. see (atachment)
SKMBT_C220_15071512380.pdf

Y have a Open ADF and klick to copy.. Normal is the page compl. Black.
This is not Black, its gray and not tensity.
The error codes its p- codes in service mode. I not can see in operator mode errorcodes.

Many thx

Freixi

[Copier Addict]

Re: C224e brabdnew and problems on Imaging (K)

There aren't imaging units on this model. The drum and dev unit are separate. Pull out the black dev unit and turn the mag roller to see if there is any dev on it.
If not then you may need a high voltage board and a new dev unit.
Have you called Kon Min tech support?

[freixi]

Re: C224e brabdnew and problems on Imaging (K)

Konica Minolta I can not reach anyone in the moment.

I will try to remove the DEV and install a new one. I tell then what has brought .
I've never removed a DEV from a c224e . Is that easy ? Remove the screws forward enough?

Thx

Freixi

[hotfuser]

Re: C224e brabdnew and problems on Imaging (K)

all pages no intensity in Black.
Y have a brandnew Imaging Unit and not result. see (atachment)
[ATTACH]29877[/ATTACH]

Y have a Open ADF and klick to copy.. Normal is the page compl. Black.
This is not Black, its gray and not tensity.
The error codes its p- codes in service mode. I not can see in operator mode errorcodes.

Many thx

Freixi

it looks like the HV has failed as the dev is being sucked from the unit.

[allan]

Re: C224e brabdnew and problems on Imaging (K)

Yes its easy to remove. The TCR sensor that is showing 0.00% is on the developer unit. But with a new machine i would reseat all the connectors on the OACB and the relay board below the units.

The TCR ratio is independent of the HV control board and with small amount of prints, i would guess it would be a connector or a board.

The TCR sensor itself is not like the old ones it's a non-contact type, it's a coil printed on the circuit board and not much that can go wrong with it.

[freixi]

Re: C224e brabdnew and problems on Imaging (K)

Thank you for the quick help ,
we are in contact with Konica Minolta for the change of the machine since that is new and has very little copies .
Should it not work I'll do all thanks to your help what has been proposed and report what was it.

Many Thx

Freixi

[freixi]

Re: C224e brabdnew and problems on Imaging (K)

Hi Guys.
After I installed a new developer, the problem not solved.
I then expanded the subhopper and found that the small cabel for steppermotor black was very loose. , Have it re-connected and tested. it works again.
Control its simples. Remove the Tray from top and see the tonner bottles.. Reconect the harnes from stepper motor M6.
see atachment..

Good luck and many thx to all.
c224e_1.jpgc224e.jpg

Freixi

[EarthKmTech]

Re: C224e brabdnew and problems on Imaging (K)

A factory mistake hey ?

We've NEVER seen that on a konica before

[allan]

Re: C224e brabdnew and problems on Imaging (K)

Sure you removed the orange thing from the K drum?

[JR2ALTA]

Re: C224e brabdnew and problems on Imaging (K)

Great follow up and pictures!

[freixi]

Re: C224e brabdnew and problems on Imaging (K)

Sure you removed the orange thing from the K drum?

????????

[allan]

Re: C224e brabdnew and problems on Imaging (K)

????????

Its a stupid question.
Its part of the packaging.

[blackcat4866]

Re: C224e brabdnew and problems on Imaging (K)

Did you miss the resolution Allan? He found a couple loose connectors to the hopper motor. There are even pictures. =^..^=