KM c450 Turn on controller message still a problem

[cucuklotz]

Hi
The controller is not powering up at all,Customer used to periodically reset with reset pin(green lite would come on)They called for knocking noise,I replaced fuser gear and machine warms up but cant turn on controller at all.No fans on fiery box coming on at all,I tried unplugging and also fiery box on off switch,but still not powering up.Any ideas on what problem may be?
Thanks Andy

[blackcat4866]

Re: KM c450 Turn on controller message still a problem

The simplest solution is to make the Fiery go away, and network the MFP directly. The Fiery is kind of overkill on a machine like a C450. =^..^=

[cucuklotz]

Re: KM c450 Turn on controller message still a problem

THANK you as always Blackcat .But without sounding TOOOOO STUPID ,other than plugging the connector directly into machine,Do I have to tell machine somehow to disregard CONTROLLER?
Thanks Andy(and yes depite being this stupid I have survived 40 years in copy business,
with the help of all)

[RRodgers]

Re: KM c450 Turn on controller message still a problem

THANK you as always Blackcat .But without sounding TOOOOO STUPID ,other than plugging the connector directly into machine,Do I have to tell machine somehow to disregard CONTROLLER?
Thanks Andy(and yes depite being this stupid I have survived 40 years in copy business,
with the help of all)

Yes you do, it's under installed options I think!??! or optional controller?!?!!? I've done this in a pinch when a fiery has gone teets up.

[peter42]

Re: KM c450 Turn on controller message still a problem

Did you see my hints in reply of your former posting?
If the green light comes up and fiery fans working, than you have to re-install fierysystem software or replace harddisk.
If fans dont start in fierybox, replace powersupply in fierybox.

greetings peter

[Albonline]

Re: KM c450 Turn on controller message still a problem

THANK you as always Blackcat .But without sounding TOOOOO STUPID ,other than plugging the connector directly into machine,Do I have to tell machine somehow to disregard CONTROLLER?
Thanks Andy(and yes depite being this stupid I have survived 40 years in copy business,
with the help of all)

set controler type to 0

[cucuklotz]

Re: KM c450 Turn on controller message still a problem

Hi
THANK YOU ALL for the help.Im waiting for the customer to call me back,because at the same time this problem with the turn on the controller message is on,the customer has a damaged fixing unit which needs to be replaced.I waiting for him to OK the work.
ANDY

[EarthKmTech]

Re: KM c450 Turn on controller message still a problem

Fyi, regarding the dead fiery, the power supplies in them die all the time. They aren't particularly cheap to buy either as they aren't a common variant so may be worth while taking to an electronics shop to have it repaired - it is a simple switch mode power supply as per any PC.

If really desperate you could probably re-case the fiery in a standard PC case with a bit of stuffing around. Though these are only suggestions if the owner is dead set on using the fiery. It is easier just to use the standard controller

[cucuklotz]

Re: KM c450 Turn on controller message still a problem

Hi

Thanks for added insights.I will have to wait for customer.as he was complaining about having to replace fuser.After it finally does work,they are also dealing with a quality issue. The customer wants it all fixed in an hour
Andy

[NeoMatrix]

Re: KM c450 Turn on controller message still a problem

Hi

Thanks for added insights.I will have to wait for customer.as he was complaining about having to replace fuser.After it finally does work,they are also dealing with a quality issue. The customer wants it all fixed in an hour
Andy

It might be easier to use a screw drive leaver up the Copy/Start button and park a new copier underneath it....

[cucuklotz]

Re: KM c450 Turn on controller message still a problem

Hi
I'm going back to customer tomm to install new fuser unit which finally arrived.Thank you for help with fiery .Can someone tell me sequence to set controller to zero.Im not sure how to do that
THANKS ANDY

[Synaux]

Re: KM c450 Turn on controller message still a problem

Service Mode > System 2 > Image Controller > 0

This method requires you to change the drivers on their computer too

[axyun]

Re: KM c450 Turn on controller message still a problem

Andy replced th fixing assembly and disconnected the fiery box and took offline. Tried to download driver for Window 7 / 64 bit but wouldn't download and Konica Minolta not supporting om;ine with drivers. So machine is printing, copying but not scanning possibly because using old driver from fiery unit. Can anyone please help with the proper software or is there something else we are need to do in addition to provideing different driver. Your help is always appreciated. Frank/ActionPhotocopy

[axyun]

Re: KM c450 Turn on controller message still a problem

Hi this is Frank again. Andy and i are working on this together and trying to get the correct driver for the C450 with windows 7/ 64bit for machine controller as the fiery is taken offline due to previous problem mentioned. Please help with this driver as C450 is not on list for downloads at KM website. Frank

[Synaux]

Re: KM c450 Turn on controller message still a problem

The driver is supposed to be included in the Win7 operating system.