Orignal

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  • antone
    Trusted Tech

    250+ Posts
    • Oct 2014
    • 344

    #1

    Orignal

    When a copy is made off the glass,tried everything settings! Call Hot line Konica Minolta....copy maded copier ask for next original, I have to hit finish and start.Did firmware also.The settings are done right

    Sent from my SM-N920V using Tapatalk
  • Flash
    Trusted Tech

    250+ Posts
    • May 2007
    • 378

    #2
    Re: Orignal

    Make sure machine is not defaulted to 1-2 sided or 2-2 sided.

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    • copier tech
      Field Supervisor

      5,000+ Posts
      • Jan 2014
      • 8105

      #3
      Re: Orignal

      You've not said what model, im guessing a C284 series if so try Bizhub glass copy Utility/user settings/system settings/page 2, there is a new icon for "separate scan from platen"
      Let us eat, drink, and be merry, because tomorrow we may die!

      For all your firmware & service manual needs please visit us at:

      www.copierfirmware.co.uk - www.printerfirmware.co.uk

      Comment

      • habik
        Service Manager

        Site Contributor
        1,000+ Posts
        • Apr 2010
        • 2013

        #4
        Re: Orignal

        Originally posted by copier tech
        You've not said what model, im guessing a C284 series if so try Bizhub glass copy Utility/user settings/system settings/page 2, there is a new icon for "separate scan from platen"
        Yup. Had this as well! Its a bugger if you don't know about it.
        .OK Google! ... will I need Berrocca this morning?
        Firmwares HERE

        Comment

        • SAR
          Trusted Tech

          100+ Posts
          • Jul 2009
          • 199

          #5
          Re: Orignal

          Make sure the finisher is not defaulted to Sort, that will cause that exact issue you have. Touch the Finisher button on the control panel, if sort is highlighted, change it to group, then go to Utility, user settings, copier settings, default copy settings-current setting. Also make sure Auto sort/ group selection is set to yes.

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