bizhub 364 e copy quality question again

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  • brent
    Service Manager

    Site Contributor
    1,000+ Posts
    • Nov 2008
    • 1208
    #1

    bizhub 364 e copy quality question again

    ok I have more information so I will try to post this again.. bizhub 364e we bought 2 brand new sight unseen and they both had problems
    the machine will come to copy it will copy but it is very faint.. I will try to include a picture on this
    the oil can is on.. it will not stabilize it will not set up like normal no machine management lists will be produced it has a p5 idc front sensor malfunction in the background also I have cleaned the slit glass and removed the laser unit and made darn sure there is northing there.. drum was replaced as well
    as a new belt unit and the developer unit also.. it seems to be none of those units any thoughts before I knock this thing over>?

    thanks yall

    brentbadcopy2.pdf
    Tags: None
    • Brett GS
      Trusted Tech

      100+ Posts
      • Jun 2013
      • 154
      #2
      Re: bizhub 364 e copy quality question again

      I have had the solenoid the opens the shutter for the idc sensors give me problems,you can take out the Registration unit where those sensor and solenoid sit and open the sutter and put tape on the acctuator to keep the shutter open and put it back in and test if its that.
      If it is the either the solenoid or front side board could be faulty.

      Blank copies including the meter count and demo page the try a diffrent high voltage board.

      Good luck.

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22937
          #3
          Re: bizhub 364 e copy quality question again

          Do you have a good latent developed image on the primary belt? If yes, it's secondary transfer. If no, it's before that. What colors are affected? =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

            Comment

            • Synthohol
              Certified Konica Expert

              Site Contributor
              5,000+ Posts
              • Mar 2016
              • 5738
              #4
              Re: bizhub 364 e copy quality question again

              it's monochrome BC
              We know a thing or two because we've seen a thing or two.
              The medication helps though...

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22937
                  #5
                  Re: bizhub 364 e copy quality question again

                  Originally posted by Synthohol
                  it's monochrome BC
                  ... right. I wans't thinking. =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                    Comment

                    • aleksander
                      Trusted Tech

                      250+ Posts
                      • Jan 2010
                      • 378
                      #6
                      Re: bizhub 364 e copy quality question again

                      Originally posted by brent
                      ok I have more information so I will try to post this again.. bizhub 364e we bought 2 brand new sight unseen and they both had problems
                      the machine will come to copy it will copy but it is very faint.. I will try to include a picture on this
                      the oil can is on.. it will not stabilize it will not set up like normal no machine management lists will be produced it has a p5 idc front sensor malfunction in the background also I have cleaned the slit glass and removed the laser unit and made darn sure there is northing there.. drum was replaced as well
                      as a new belt unit and the developer unit also.. it seems to be none of those units any thoughts before I knock this thing over>?

                      thanks yall

                      brent[ATTACH]34533[/ATTACH]
                      Check or try to replace the HV Unit

                        Comment

                        • brent
                          Service Manager

                          Site Contributor
                          1,000+ Posts
                          • Nov 2008
                          • 1208
                          #7
                          Re: bizhub 364 e copy quality question again

                          I hope I get some more time this week to work on it. It's weird the back half of the copy is faint. Front is missing. I am going to look at the solenoid. And the board. Thank you

                            Comment

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