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CraigW
11-18-2016, 02:28 PM
Anyone else seeing paper size detection problems on color & mono 7 series machines.

In the cassettes. 1 had letter loaded and said 5.5 x 8.5 the other was 11 X 17 and had ?? marks displayed.

Also had problems with the mono 7s cassettes as well.

Found a few solutions but not much info as of yet.

Thank You !

copyrooks
11-18-2016, 09:18 PM
I have run into this issue on many bizhub 227s and c227s. Usually the 2 screws on the tray need to be adjusted and it works after. I read a bulletin about an issue at the factory where they werent set correctly. I havent seen the issue comeback once adjusted. Hope this helps

blackcat4866
11-19-2016, 12:28 AM
I have run into this issue on many bizhub 227s and c227s. Usually the 2 screws on the tray need to be adjusted and it works after. I read a bulletin about an issue at the factory where they werent set correctly. I havent seen the issue comeback once adjusted. Hope this helps

I'm interested. Which two screws? Pictures please? =^..^=

copyrooks
11-19-2016, 02:46 AM
I attached the pdf for it

CraigW
11-21-2016, 02:46 PM
A few have worked after centering the screws.....some have not.


Those star washers remind me of fixes I used on 7020 series cassettes.

tech51
11-21-2016, 07:53 PM
Also the wiring to the sliding block on the rear can break causing size errors.

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