Data Light blinks while sending print job to Konica Minolta 360,

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  • musthafavi
    Technician

    50+ Posts
    • Aug 2017
    • 76

    #1

    Data Light blinks while sending print job to Konica Minolta 360,

    Koinca Minota C360 Image transfer belt has been changed and after changing also warning message was show up to change image transfer belt unit, so reset the value, after that i am facing those issues

    1.While sending print to Konica, data light keeps flashing and not printing
    2. Unable to configure SMB/email scanning functions from public usermode, so configured from Admin mode (SMB scanning), but its doesn't show up in printer display


    Note:
    I can make copies
    I can print demo page
  • musthafavi
    Technician

    50+ Posts
    • Aug 2017
    • 76

    #2
    Re: Data Light blinks while sending print job to Konica Minolta 360,

    Originally posted by musthafavi
    Koinca Minota C360 Image transfer belt has been changed and after changing also warning message was show up to change image transfer belt unit, so reset the value,after that i am facing those issues

    1.While sending print to Konica, data light keeps flashing and not printing
    2. Unable to configure SMB/email scanning functions from public usermode, so configured from Admin mode (SMB scanning), but its doesn't show up in printer display


    Note:
    I can make copies
    I can print demo page
    Please help me to short out this problem

    Comment

    • Woxner
      Senior Tech

      500+ Posts
      • Jul 2011
      • 829

      #3
      Re: Data Light blinks while sending print job to Konica Minolta 360,

      do a new release on the belt and fuser. ck the other counters. these might need the fuse cant remember to reset the counts

      Comment

      • musthafavi
        Technician

        50+ Posts
        • Aug 2017
        • 76

        #4
        Re: Data Light blinks while sending print job to Konica Minolta 360,

        Originally posted by Woxner
        do a new release on the belt and fuser. ck the other counters. these might need the fuse cant remember to reset the counts

        Thanks for your reply

        What I observe that, there is some authentication issue, authentication device was connected before and its removed now, so always popup warning message "Authentication device is note found" so I UNSET from System mode

        Pleas see the attached screen shot, getting message "A general user cannot refer to. Please ask an administrator"

        while trying to configure SMB from public use


        Please help me to restore public user's default permissions
        Attached Files

        Comment

        • REGSIS
          Trusted Tech

          250+ Posts
          • May 2016
          • 434

          #5
          Re: Data Light blinks while sending print job to Konica Minolta 360,

          Turn Off authentification
          Utility-> Admin settings (password: 12345678) -> Authentification/Account track (set to off)
          User data and public user permissions will be cleared

          Comment

          • musthafavi
            Technician

            50+ Posts
            • Aug 2017
            • 76

            #6
            Re: Data Light blinks while sending print job to Konica Minolta 360,

            Originally posted by REGSIS
            Turn Off authentification
            Utility-> Admin settings (password: 12345678) -> Authentification/Account track (set to off)
            User data and public user permissions will be cleared
            I tried the same, but still having the same problem

            Comment

            • Woxner
              Senior Tech

              500+ Posts
              • Jul 2011
              • 829

              #7
              Re: Data Light blinks while sending print job to Konica Minolta 360,

              do a network clear in service mode. i have countys that do this so no one can do that. you may also have to do a data clear. but do the network first and try that

              Comment

              • musthafavi
                Technician

                50+ Posts
                • Aug 2017
                • 76

                #8
                Re: Data Light blinks while sending print job to Konica Minolta 360,

                Originally posted by Woxner
                do a network clear in service mode. i have countys that do this so no one can do that. you may also have to do a data clear. but do the network first and try that
                Thanks for your replay

                Problem has been solved except printing issue, While sending print to Konica, data light keeps flashing and not printing

                I can print demo page
                Account tracking is OFF

                Please help me to solve this isssue
                Last edited by musthafavi; 08-27-2017, 09:59 AM.

                Comment

                • musthafavi
                  Technician

                  50+ Posts
                  • Aug 2017
                  • 76

                  #9
                  Re: Data Light blinks while sending print job to Konica Minolta 360,

                  Originally posted by Woxner
                  do a network clear in service mode. i have countys that do this so no one can do that. you may also have to do a data clear. but do the network first and try that

                  I did the above tip (Network Clear) and printing issue has been resolved

                  Thanks for your support and still I need your support

                  Now User Box, Store Address and direct print portions are not available in web interface and from utility also some options are missing

                  Even I has been checked the options under Network Tab, but unfortunately those settings are not available

                  Please attached screen shot for the further details

                  Please help me to enable missing options
                  Attached Files

                  Comment

                  • Copier Addict
                    Aging Tech

                    Site Contributor
                    10,000+ Posts
                    • Jul 2013
                    • 14421

                    #10
                    Re: Data Light blinks while sending print job to Konica Minolta 360,

                    Originally posted by musthafavi
                    I did the above tip (Network Clear) and printing issue has been resolved

                    Thanks for your support and still I need your support

                    Now User Box, Store Address and direct print portions are not available in web interface and from utility also some options are missing

                    Even I has been checked the options under Network Tab, but unfortunately those settings are not available

                    Please attached screen shot for the further details

                    Please help me to enable missing options
                    Go into service mode and re-install the HDD. You will also need the movie data once the HDD has been installed through service mode.

                    Comment

                    • musthafavi
                      Technician

                      50+ Posts
                      • Aug 2017
                      • 76

                      #11
                      Re: Data Light blinks while sending print job to Konica Minolta 360,

                      Originally posted by copier addict
                      Go into service mode and re-install the HDD. You will also need the movie data once the HDD has been installed through service mode.
                      Thanks for your support, Problem has been solved

                      Comment

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