bizhub c554 something running while just sitting in ready state

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  • Intone
    Technician

    Site Contributor
    50+ Posts
    • Apr 2015
    • 68

    #1

    bizhub c554 something running while just sitting in ready state

    the machine sounds like the fuser is constantly running when the machine is just sitting in ready state. is it supposed to be running when not in use? have a c554e in the same office and its not running like this one. looked in settings, service mode etc. couldn't find anything. any help is appreciated
  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5738

    #2
    Re: bizhub c554 something running while just sitting in ready state

    Yes, fuser predrive is so flat spots do not develop on the fusing rollers.
    You can either turn it off somehow or just set it to go in energy save after 5 minutes or whatever.
    You will get flat spots in the fuser if it just sits there and bakes while turning.
    At least that's my take on this.
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

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    • copyman
      Owner / Technician

      Site Contributor
      2,500+ Posts
      • Sep 2005
      • 4538

      #3
      Re: bizhub c554 something running while just sitting in ready state

      Yes BizHubs fusers run for awhile after last page exits. I believe most of why it runs after last page is to clean, run fans to exhaust ozone & cool machine down. After while up to 5-7 mins the machine will go into standby where the fuser rotates about 1/4 turn every minute or so. Like Syn posted this prevents flat spots. I can see how this could be annoying right next to someone's desk. If that's the case maybe try what Syn suggested.

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      • EarthKmTech
        Step aside, noob

        1,000+ Posts
        • May 2009
        • 2139

        #4
        Re: bizhub c554 something running while just sitting in ready state

        C554 has an induction fuser, its always going to be rotating while the machine is awake, period.

        change power save settings if it is of concern.

        Later 8 series induction machines have finally introduced optional silent mode which allows the fuser to completely turn off at idle, saving power and noise complaints. I doubt it will ever be enabled in older machines - how many millions of dollars would KM of flushed down the toilet on C451's for example. I alone have probably changed over a million dollars worth of fusers for noise complaints in the last 11 years.

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        • Intone
          Technician

          Site Contributor
          50+ Posts
          • Apr 2015
          • 68

          #5
          Re: bizhub c554 something running while just sitting in ready state

          someone went in and changed the low power and sleep timers to 240. logged in and put them back down to 15 and 20 mins. thank you for the help.

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          • Synthohol
            Certified Konica Expert

            Site Contributor
            5,000+ Posts
            • Mar 2016
            • 5738

            #6
            Re: bizhub c554 something running while just sitting in ready state

            some of them used to fall off the network when in sleep.
            i have always disabled sleep and set energy saver to the max to avoid a service call.
            We know a thing or two because we've seen a thing or two.
            The medication helps though...

            Comment

            • copyman
              Owner / Technician

              Site Contributor
              2,500+ Posts
              • Sep 2005
              • 4538

              #7
              Re: bizhub c554 something running while just sitting in ready state

              Syn is right. Been there, done that! Turn off sleep mode on the 4 series!

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              • EarthKmTech
                Step aside, noob

                1,000+ Posts
                • May 2009
                • 2139

                #8
                Re: bizhub c554 something running while just sitting in ready state

                Originally posted by copyman
                Syn is right. Been there, done that! Turn off sleep mode on the 4 series!
                yes disable sleep by all means, and make sure that silly weekly timer is turned OFF too, by default it is ON, and disable "power consumption in sleep mode"

                low power mode can be set to anything you like, I usually set to 15 - 30 minutes.

                on induction 8 series you can do as above and leave low power mode set to what ever too, especially with silent mode enabled. It is basically only powering the mfp board and the control panel till it needs to start printing. We by default send all 8 series out with silent mode enabled now.

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