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G6token
05-21-2018, 10:11 PM
When using the duplex function to print or copy the paper just exits the machine without returning to duplex, after that a misdeed occurs from which ever tray I was printing from. Iíve replaced the duplex unit with no luck. Same issue.

Phil B.
05-21-2018, 10:16 PM
When using the duplex function to print or copy the paper just exits the machine without returning to duplex, after that a misdeed occurs from which ever tray I was printing from. Iíve replaced the duplex unit with no luck. Same issue.

sounds like a diverter solenoid isn't firing properly or at all

G6token
05-22-2018, 06:19 AM
sounds like a diverter solenoid isn't firing properly or at all
Where is this diverter solenoid located?help appreciated.

suomi
05-22-2018, 02:16 PM
Maybe Clutch is broken?? A161M20202

G6token
05-22-2018, 06:32 PM
Maybe Clutch is broken?? A161M20202
I see no diagram or any sign of this part using that part number

tech51
05-22-2018, 10:21 PM
Could you tell us the jam code it shows in the data?

Synthohol
05-23-2018, 12:18 AM
replace the whole exit unit with the gate and solenoid.
bit of a job but after the 3rd one it takes 10-15 minutes.
or... on the left (front) side of the diverter gate there is a rubber pad used to dampen sound. just remove it. sometimes the gate fin gets stuck to it.

G6token
05-24-2018, 04:25 PM
replace the whole exit unit with the gate and solenoid.
bit of a job but after the 3rd one it takes 10-15 minutes.
or... on the left (front) side of the diverter gate there is a rubber pad used to dampen sound. just remove it. sometimes the gate fin gets stuck to it.
I replaced the complete exit unit. Same issue occurring.

Synthohol
05-24-2018, 05:19 PM
Damn. That's a bottle of WTF
if you try to duplex a meter sheet does it still fail?
Even on a factory modded exit unit I've had to add a thick mylar in front of the solenoid pintle to keep the gate slightly engaged so the solenoid always fires correctly.
In your original post you said you replaced the duplex unit. Did you mean exit?

tech51
05-24-2018, 06:46 PM
As I said previously, what jam code is being registered in the data?

It could provide a clue.

MVPunisher
05-25-2018, 05:57 PM
Synthohol (http://www.copytechnet.com/forums/members/synthohol.html) is correct. I have battled that exact issue multiple times. Typically replace exit unit and/or add the mylar. I have had to add the mylar on new ones too.

suomi
05-28-2018, 02:14 PM
Maybe Clutch is broken?? A161M20202

Old number A161M20201

suomi
05-28-2018, 02:18 PM
Old number A161M20201

If jam code 9310,9202

Phil B.
05-30-2018, 09:54 PM
I replaced the complete exit unit. Same issue occurring.


hmmmm you didn't mention that before ... this is what you said " Iíve replaced the duplex unit with no luck. Same issue. "

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