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Techout
10-24-2019, 07:49 PM
Hello,

I am having trouble acessing Service Mode on a Konica 958. It seams that the gerneric passcode : 9272927292729272 has been reset by a pervious service provider. Is there a way to bypass the service mode login or to reset the passcode? Any direction is greatly appreciated.

Best,

Anthony

Synthohol
10-24-2019, 07:55 PM
Try entering 92729272. Some people revert back to the previous series pw.
If still no luck it has to be reset by a tech with konica access to the LMS server.

tsbservice
10-24-2019, 08:00 PM
Try entering 92729272. Some people revert back to the previous series pw.
If still no luck it has to be reset by a tech with konica access to the LMS server.
True.

Techout
10-24-2019, 08:20 PM
Thanks Phil,

I've tried the 9272x2 approach. I've had trouble getting support from Konica Direct in the past. Do you have any recommendations as to how i should go about this?

Best Regards,

Anthony

Techout
10-24-2019, 08:22 PM
Try entering 92729272. Some people revert back to the previous series pw.
If still no luck it has to be reset by a tech with konica access to the LMS server.


Thanks Phil,

I've tried the 9272x2 approach. I've had trouble getting support from Konica Direct in the past. Do you have any recommendations as to how i should go about this?

Best Regards,

Anthony

tsbservice
10-24-2019, 08:52 PM
Thanks Phil,

I've tried the 9272x2 approach. I've had trouble getting support from Konica Direct in the past. Do you have any recommendations as to how i should go about this?

Best Regards,

Anthony

He's not Phil but Synthohol.
Call KM and they will tell you what is necessary, they should supply you with reset code to input into machine. You need to be legitimate dealer and machine history clear, though.

Techout
10-24-2019, 09:02 PM
He's not Phil but Synthohol.
Call KM and they will tell you what is necessary, they should supply you with reset code to input into machine. You need to be legitimate dealer and machine history clear, though.

10-4. Figured out the password the old way. Thanks again all!

rrrohan
10-25-2019, 05:45 AM
id just call them and ask them to either tell you what the code is, come out and reset it for you or let them remote panel on and change it remotely

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