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  • fredi adinata
    Junior Member
    • Jan 2019
    • 7

    [Error Code] Please Help

    I have a problem with konica minolta bizhub 601.Error code C 5401 ( IH power ) .The machine 110 volt use Fusing unit with element not heater lamp.Please help...
  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5388

    #2
    Re: Please Help

    thats not an accurate error code for that machine, c5401 does not exist.
    please re-check your information.
    Last edited by Synthohol; 07-07-2020, 08:14 PM.
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

    Comment

    • emujo2
      Service Manager

      1,000+ Posts
      • Mar 2017
      • 1580

      #3
      Re: Please Help

      And the 601 did not use the IH system. E

      Comment

      • copyman
        Owner / Technician

        Site Contributor
        2,500+ Posts
        • Sep 2005
        • 4143

        #4
        Re: Please Help

        What have you done so far? Try and do a trouble reset at least? You can Google procedure to do trouble reset.

        The others are correct. I've rebuilt many of these fuser units and they use heat lamps not IH system.

        Comment

        • bsm2
          IT Manager

          25,000+ Posts
          • Feb 2008
          • 27248

          #5
          Re: Please Help

          SOLVED: C-5401 Konica minolta /bizhub 500 error - Fixya

          Comment

          • fredi adinata
            Junior Member
            • Jan 2019
            • 7

            #6
            Re: Please Help

            Originally posted by copyman
            What have you done so far? Try and do a trouble reset at least? You can Google procedure to do trouble reset.

            The others are correct. I've rebuilt many of these fuser units and they use heat lamps not IH system.
            I have bizhub 601 with "Japan only Model".Use IH system.
            I already did troble reset , I changed fusing unit , I changed Power supply Board , I changed PRCB board , but the voltage to the element is absent.
            so the fusing isn't hot.

            Comment

            • fredi adinata
              Junior Member
              • Jan 2019
              • 7

              #7
              Re: Please Help

              Originally posted by emujo2
              And the 601 did not use the IH system. E
              There are types of machines like that. Use Japan only Model system....

              Comment

              • copyman
                Owner / Technician

                Site Contributor
                2,500+ Posts
                • Sep 2005
                • 4143

                #8
                Re: Please Help

                Originally posted by fredi adinata
                There are types of machines like that. Use Japan only Model system....
                Very interesting. Looked in the parts book and sure enough it shows the different fuser. Probably why that trouble code is different, only used in Japan.

                I never really had any problems with the USA style fuser. Easy to rebuild. As long as you kept a good web roller in it rollers lasted a long time. I've seen rollers with half the teflon coating off and still make a decent print.

                Let me ask you a question, does Japan version 601 have the dreadful toner recycling system or was that just sent to USA for punishment from WWII ?

                As others and I have said on this forum this model footprint Di-5510 to Biz 601 were toner PIGS! It might have been much better if they didn't recycle the waste toner and it went into a collection bottle. Never could figure out why they didn't realize paper dust, etc contaminates the developer when recycled, but they kept using this system for like 10 yrs with different models! I had to suffer servicing this pig. Glad the last one I had was thrown into dumpster about a year ago.

                Comment

                • copyman
                  Owner / Technician

                  Site Contributor
                  2,500+ Posts
                  • Sep 2005
                  • 4143

                  #9
                  Re: Please Help

                  Originally posted by fredi adinata
                  I have bizhub 601 with "Japan only Model".Use IH system.
                  I already did troble reset , I changed fusing unit , I changed Power supply Board , I changed PRCB board , but the voltage to the element is absent.
                  so the fusing isn't hot.
                  Seems like you covered everything. Is there a separate pwr sup for the IH fuser or is that what you replaced?

                  You even replaced the PRCB board that would trigger the fuser to turn on.

                  Do you have access to Kon/Min website to look at knowledge base? If not I will look for you but not sure they would have Japan model information.

                  Comment

                  • fredi adinata
                    Junior Member
                    • Jan 2019
                    • 7

                    #10
                    Re: Please Help

                    Originally posted by copyman
                    Very interesting. Looked in the parts book and sure enough it shows the different fuser. Probably why that trouble code is different, only used in Japan.

                    I never really had any problems with the USA style fuser. Easy to rebuild. As long as you kept a good web roller in it rollers lasted a long time. I've seen rollers with half the teflon coating off and still make a decent print.

                    Let me ask you a question, does Japan version 601 have the dreadful toner recycling system or was that just sent to USA for punishment from WWII ?

                    As others and I have said on this forum this model footprint Di-5510 to Biz 601 were toner PIGS! It might have been much better if they didn't recycle the waste toner and it went into a collection bottle. Never could figure out why they didn't realize paper dust, etc contaminates the developer when recycled, but they kept using this system for like 10 yrs with different models! I had to suffer servicing this pig. Glad the last one I had was thrown into dumpster about a year ago.
                    All types of bizhub 601 use a toner recycling system. But me and my friend have found a solution. Reduce the toner hole in the toner supply unit using foam. The hole that functions to flow the toner into developing. The hole in main hopper.The hole is too big. So the toner flows freely to the developing unit .If you use refill toner, remove all the toner in the toner supply unit. But if you use original toner, you don't need to throw it out. After that, Set DipSW (23-2, 23-3) to 1, DipSW (27-2) to 1

                    Comment

                    • fredi adinata
                      Junior Member
                      • Jan 2019
                      • 7

                      #11
                      Re: Please Help

                      Originally posted by copyman
                      Seems like you covered everything. Is there a separate pwr sup for the IH fuser or is that what you replaced?

                      You even replaced the PRCB board that would trigger the fuser to turn on.

                      Do you have access to Kon/Min website to look at knowledge base? If not I will look for you but not sure they would have Japan model information.
                      that's the problem. in my area access to CSIS is controlled by the chief technician. Technicians don't have the right to access it

                      Comment

                      • copyman
                        Owner / Technician

                        Site Contributor
                        2,500+ Posts
                        • Sep 2005
                        • 4143

                        #12
                        Re: Please Help

                        Checked Kon/Min knowledge base and nothing on USA side for that code.

                        This procedure is exclusive to reset fuser errors.

                        To reset the code, perform the following:

                        1. Power the machine OFF with the main power switch (inside the left front door).2. Holding down the Utility key, turn the power ON. Continue to hold down the Utility key until the Konica Minolta screen is indicated.3. Press Trouble Reset.4. Press Stop-0-0-Stop-0-1 to enter the Service mode.5. Go to System 2/DIP SW settings. Confirm that switch 3-1 is set to 0.6. Cycle the power OFF/ON.

                        Comment

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