Konica Minolta C3110 - Scanning to macOS Big Sur 11.

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  • Kenny
    Senior Tech

    Site Contributor
    500+ Posts
    • Jun 2009
    • 515

    #1

    Konica Minolta C3110 - Scanning to macOS Big Sur 11.

    Hi guys,

    we have a customer that requires scan to folder/ftp set up on macs and they currently have C3110's

    newest version macOS Big Sur 11.

    I have done the usual by creating a folder on the desktop, allow file sharing, shared the folder with read/write permissions, but the machine just errors when trying to scan to it.

    any suggestions?
  • rrrohan
    Service Manager

    Site Contributor
    1,000+ Posts
    • Sep 2011
    • 1977

    #2
    Re: Konica Minolta C3110 - Scanning to macOS Big Sur 11.

    What error?

    Sent from my Pixel 4 XL using Tapatalk

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    • copier tech
      Field Supervisor

      5,000+ Posts
      • Jan 2014
      • 8106

      #3
      Re: Konica Minolta C3110 - Scanning to macOS Big Sur 11.

      Originally posted by Kenny
      Hi guys,

      we have a customer that requires scan to folder/ftp set up on macs and they currently have C3110's

      newest version macOS Big Sur 11.

      I have done the usual by creating a folder on the desktop, allow file sharing, shared the folder with read/write permissions, but the machine just errors when trying to scan to it.

      any suggestions?

      This question gets asked all the time.

      It can be resolved with a firmware update on this old model.

      C3110_SMB V2.0.pdf
      Let us eat, drink, and be merry, because tomorrow we may die!

      For all your firmware & service manual needs please visit us at:

      www.copierfirmware.co.uk - www.printerfirmware.co.uk

      Comment

      • adecanmin
        Trusted Tech

        Site Contributor
        250+ Posts
        • Oct 2010
        • 286

        #4
        Re: Konica Minolta C3110 - Scanning to macOS Big Sur 11.

        I thought macs scan to smb 3.0 or sftp. Aren't Konica Minoltas using 2.0 or ftp?

        Comment

        • Kenny
          Senior Tech

          Site Contributor
          500+ Posts
          • Jun 2009
          • 515

          #5
          Re: Konica Minolta C3110 - Scanning to macOS Big Sur 11.

          hi guys,

          i have updated the machine to the special firmware and it still doesn't scan???

          Comment

          • rrrohan
            Service Manager

            Site Contributor
            1,000+ Posts
            • Sep 2011
            • 1977

            #6
            Re: Konica Minolta C3110 - Scanning to macOS Big Sur 11.

            What error??? Until we know that we could be barking up the wrong tree wasting everyone's time

            Sent from my Pixel 4 XL using Tapatalk

            Comment

            • Kenny
              Senior Tech

              Site Contributor
              500+ Posts
              • Jun 2009
              • 515

              #7
              Re: Konica Minolta C3110 - Scanning to macOS Big Sur 11.

              Originally posted by rrrohan
              What error??? Until we know that we could be barking up the wrong tree wasting everyone's time

              Sent from my Pixel 4 XL using Tapatalk
              haha sorry i just a scan tx failed, these machines dont give out a detailed error unfortunately

              Comment

              • rrrohan
                Service Manager

                Site Contributor
                1,000+ Posts
                • Sep 2011
                • 1977

                #8
                Re: Konica Minolta C3110 - Scanning to macOS Big Sur 11.

                If you log in via web page U should get more details

                Sent from my Pixel 4 XL using Tapatalk

                Comment

                • Kenny
                  Senior Tech

                  Site Contributor
                  500+ Posts
                  • Jun 2009
                  • 515

                  #9
                  Re: Konica Minolta C3110 - Scanning to macOS Big Sur 11.

                  Originally posted by rrrohan
                  If you log in via web page U should get more details

                  Sent from my Pixel 4 XL using Tapatalk
                  this is all i get, pretty useless when i comes to detailed errors on these machines

                  C3110 SMB Scan.png.jpg

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