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Babujoseph
06-30-2021, 07:39 AM
Ricoh Pro C5300 very light copies all color, replaced drum and developer and looks like an image from ITB is not getting transferred the paper please advise me. Meter count 20k color 22k black.

mga
06-30-2021, 08:51 PM
Ricoh Pro C5300 very light copies all color, replaced drum and developer and looks like an image from ITB is not getting transferred the paper please advise me. Meter count 20k color 22k black.

More information needed have you samples that is very very low volume

Babujoseph
06-30-2021, 09:12 PM
More information needed have you samples that is very very low volume


What type of information you need??? Pls, send the details I will go back to the machine and find them.

tsbservice
06-30-2021, 09:12 PM
Ricoh Pro C5300 very light copies all color, replaced drum and developer and looks like an image from ITB is not getting transferred the paper please advise me. Meter count 20k color 22k black.

Why drum and dev as you stated image on ITB is looking good :confused:

Babujoseph
06-30-2021, 09:26 PM
Why drum and dev as you stated image on ITB is looking good :confused:
Yes it is good. I can go back and check again in detail and send me the list of items to check. The copier does the process control and there us no error in the SMC report.
Thank you

Babujoseph
06-30-2021, 09:42 PM
More information needed have you samples that is very very low volume
What do you mean by "Samples that is very very low volume" please explain in detail Thank you

Babujoseph
07-01-2021, 03:50 AM
More information needed have you samples that is very very low volume

Dear Mark
Can I call you in this #07377 767 727

Joe +1847 312 7750 USA

slimslob
07-01-2021, 08:11 AM
What do you mean by "Samples that is very very low volume" please explain in detail Thank you

He means that the meter readings you posted, if they are correct, are extremely low to be having quality problems. Can you post samples of the problem? That is can post a scan of a printout that shows the image problem.

Also are you trained on Ricoh Production Color. Are you using Genuine Ricoh toner or some aftermarket crap. Do you at least have a copy of the service manual?

Babujoseph
07-01-2021, 08:37 AM
He means that the meter readings you posted, if they are correct, are extremely low to be having quality problems. Can you post samples of the problem? That is can post a scan of a printout that shows the image problem.

Also are you trained on Ricoh Production Color. Are you using Genuine Ricoh toner or some aftermarket crap. Do you at least have a copy of the service manual?

Dear sir.
Thank you for the detailed explanation. I am trained on Ricoh mp C8002 and pro C5100 by Ricoh University, No much exposure in servicing production printers I have a service manual, parts used are genuine and new from Ricoh. I will post the scanned copy of the printout tomorrow.

Thank you, sir

davel
07-01-2021, 09:07 AM
Your boss is going to be pissed off that you replaced drums and devs at such a low volume. Does it do it on all papers? Look at transfer.

Babujoseph
07-02-2021, 09:23 AM
Your boss is going to be pissed off that you replaced drums and devs at such a low volume. Does it do it on all papers? Look at transfer.
It does do it on all papers, i swapped the ITB from a working 5300 but no luck

dalewb74
07-02-2021, 03:22 PM
im just wondering how is it you are ricoh university trained to work on the PRO C5100 and yet don't know what to do on the PRO C5300? maybe it's time for a refresher on the ricoh university? just saying.....

CHEBLA
07-02-2021, 05:13 PM
Remove the toners and shake them well or Change the 4 toners if possible , print at least 40pagesA3 , and perform " FORCED TONER SUPPLY ALL". U must see a difference.

Babujoseph
09-08-2021, 08:21 AM
He means that the meter readings you posted, if they are correct, are extremely low to be having quality problems. Can you post samples of the problem? That is can post a scan of a printout that shows the image problem.

Also are you trained on Ricoh Production Color. Are you using Genuine Ricoh toner or some aftermarket crap. Do you at least have a copy of the service manual?

Dear Sir

Please find enclosed a sample copy of the image.

Thank you

Babujoseph
09-08-2021, 08:28 AM
Why drum and dev as you stated image on ITB is looking good :confused:

customer wants me to change the Drum and Developer a copy of the problem enclosed

csliao
10-24-2021, 03:00 PM
Ricoh Pro C5300 very light copies all color, replaced drum and developer and looks like an image from ITB is not getting transferred the paper please advise me. Meter count 20k color 22k black.

Y、M、C、K,Develop unit Toner density ??
Transfor Blat V ?

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