So I've got this C284 with an FS-534. I've been fighting this for a while now and just yesterday got to see it happen. This 72-22 (The sub tray exit sensor not reached) jam happens once, sometimes twice per day, usually happens the first print of the day. It can go 1000 clicks between or 5. There doesn't appear to be any rhyme, reason or pattern.
So here's what's happening: When the jam occurs, the paper is entering the lower finisher exit tray. Now, backing up in the process a little... When the device receives the job, the finisher produces a loud "snap" sound. This sound is coming from the cam that actuates the paper path switching gate that directs the paper either up or down depending on the exit tray. Unlike other finishers, this one does not have the solenoid that actuates this gate but a cam that is driven by a series of gears and belts... Screenshot 2022-06-14 102602.jpg
So... The gate isn't dropping to direct the paper UP, causing the 72-22. That's the what.
The Why has got me stumped. The Cam, gate, belt, gears, gate tension spring all look excellent.
The book says if the sensor is good to replace the FSCB. I'm not sure I want to jump to that just yet, my gut still says it's mechanical.
So here's what's happening: When the jam occurs, the paper is entering the lower finisher exit tray. Now, backing up in the process a little... When the device receives the job, the finisher produces a loud "snap" sound. This sound is coming from the cam that actuates the paper path switching gate that directs the paper either up or down depending on the exit tray. Unlike other finishers, this one does not have the solenoid that actuates this gate but a cam that is driven by a series of gears and belts... Screenshot 2022-06-14 102602.jpg
So... The gate isn't dropping to direct the paper UP, causing the 72-22. That's the what.
The Why has got me stumped. The Cam, gate, belt, gears, gate tension spring all look excellent.
The book says if the sensor is good to replace the FSCB. I'm not sure I want to jump to that just yet, my gut still says it's mechanical.
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