C284 FS-534 72-22 Jamming

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  • Madnhain
    Trusted Tech

    100+ Posts
    • Dec 2012
    • 148

    #1

    [Jamming] C284 FS-534 72-22 Jamming

    So I've got this C284 with an FS-534. I've been fighting this for a while now and just yesterday got to see it happen. This 72-22 (The sub tray exit sensor not reached) jam happens once, sometimes twice per day, usually happens the first print of the day. It can go 1000 clicks between or 5. There doesn't appear to be any rhyme, reason or pattern.

    So here's what's happening: When the jam occurs, the paper is entering the lower finisher exit tray. Now, backing up in the process a little... When the device receives the job, the finisher produces a loud "snap" sound. This sound is coming from the cam that actuates the paper path switching gate that directs the paper either up or down depending on the exit tray. Unlike other finishers, this one does not have the solenoid that actuates this gate but a cam that is driven by a series of gears and belts... Screenshot 2022-06-14 102602.jpg
    So... The gate isn't dropping to direct the paper UP, causing the 72-22. That's the what.

    The Why has got me stumped. The Cam, gate, belt, gears, gate tension spring all look excellent.

    The book says if the sensor is good to replace the FSCB. I'm not sure I want to jump to that just yet, my gut still says it's mechanical.
  • allan
    RTFM!!

    5,000+ Posts
    • Apr 2010
    • 5459

    #2
    Re: C284 FS-534 72-22 Jamming

    Try setting the fusing temp to -10 on plain paper. Paper curl could be an issue if they say its certain times of day it could be environmental.
    Or run the machine in SEF for a while to check if the same jam occurs.

    The sound could be a paper stuck in the wrong path when the gate moves back. The cam type gates are much more reliable then the solenoid types.
    Try to take of covers to where you can have a look at what happens.
    Whatever

    Comment

    • Madnhain
      Trusted Tech

      100+ Posts
      • Dec 2012
      • 148

      #3
      Re: C284 FS-534 72-22 Jamming

      Originally posted by allan
      Try setting the fusing temp to -10 on plain paper. Paper curl could be an issue if they say its certain times of day it could be environmental.
      Or run the machine in SEF for a while to check if the same jam occurs.

      The sound could be a paper stuck in the wrong path when the gate moves back. The cam type gates are much more reliable then the solenoid types.
      Try to take of covers to where you can have a look at what happens.
      Thanks, I'll give that a try.
      There is no paper present at the time of the "snap". The sound happens when it first starts to process a job, when everything is "returning to home position".

      Comment

      • tmmdmmm
        Trusted Tech

        Site Contributor
        100+ Posts
        • Apr 2021
        • 173

        #4
        Re: C284 FS-534 72-22 Jamming

        Originally posted by Madnhain
        Thanks, I'll give that a try.
        There is no paper present at the time of the "snap". The sound happens when it first starts to process a job, when everything is "returning to home position".
        You'll cause a jam every time you try it, but I think this is one where you can cheat the finiser door sensor, pull out the SD, cheat that sensor if present, and observe while sending a job. Everything is built into the SD on this one I think

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        • Madnhain
          Trusted Tech

          100+ Posts
          • Dec 2012
          • 148

          #5
          Re: C284 FS-534 72-22 Jamming

          Originally posted by tmmdmmm
          You'll cause a jam every time you try it, but I think this is one where you can cheat the finiser door sensor, pull out the SD, cheat that sensor if present, and observe while sending a job. Everything is built into the SD on this one I think
          This is exactly how I identified that it was the cam's rotation with the path switching gate causing the snapping sound. It almost feels like a timing issue, but then why would it not jam consistently.

          Comment

          • tsbservice
            Field tech

            Site Contributor
            5,000+ Posts
            • May 2007
            • 7926

            #6
            Re: C284 FS-534 72-22 Jamming

            Hi, doesn't have this kind of jam but you can review this old thread:
            Konica c284 with finisher jam J72-22
            Best of luck.
            A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
            Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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            • dallas
              Trusted Tech

              100+ Posts
              • Jun 2008
              • 115

              #7
              Re: C284 FS-534 72-22 Jamming

              Hello
              Check whether the spring 19 is missing, bent or unhooked.

              J7222.jpg

              Comment

              • Madnhain
                Trusted Tech

                100+ Posts
                • Dec 2012
                • 148

                #8
                Re: C284 FS-534 72-22 Jamming

                Originally posted by dallas
                Hello
                Check whether the spring 19 is missing, bent or unhooked.

                [ATTACH=CONFIG]53670[/ATTACH]
                Already checked that spring. I have seen those bent a few times before so it was one of the first things I checked.

                Comment

                • copyman
                  Owner / Technician

                  Site Contributor
                  2,500+ Posts
                  • Sep 2005
                  • 4544

                  #9
                  Re: C284 FS-534 72-22 Jamming

                  Sorry can't help with that type of jam, only one I've had a few times is when exiting caused by worn jogger guides. There was a bulletin to add longer mylar guides to top of joggers.

                  Real reason for this post is I have several low meter FS-534's that I can take parts off of if you need something. These were from off lease machines I sold but customer didn't have room for finisher.

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