C3320i with Fax Board

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  • albemero
    Technician
    • Apr 2019
    • 37

    #1

    C3320i with Fax Board

    Hi Folks
    We sold a new C3320i + FK-517.
    the customer want to send fax and she want the tx report with the first page printed on the tx report.
    I ve set it in Service Mode but the tx report is not printed always with the first seite on it.
    The Firmware is KJ and SW 25 is set to 30Hex.
    I hope all I ve write is understandable.
    Thak you for your time
  • JasonSBE
    Trusted Tech

    Site Contributor
    100+ Posts
    • Apr 2014
    • 183

    #2
    Re: C3320i with Fax Board

    Assuming you have the Fax Kit installed correctly, the default setting will be to only print a tx report if the fax fails to go through. You need to go to the administrator menu and in the fax section you should have a setting to turn the report on for every fax.

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    • Firmaware
      Technician
      • Aug 2020
      • 30

      #3
      Re: C3320i with Fax Board

      The tx report is printed every time. The tx ve always success. One time is the tx report printed with the first seite, other times without.

      Gesendet von meinem SM-G980F mit Tapatalk

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      • Synthohol
        Certified Konica Expert

        Site Contributor
        5,000+ Posts
        • Mar 2016
        • 5740

        #4
        Re: C3320i with Fax Board

        in service mode, fax, list output select "with image"
        We know a thing or two because we've seen a thing or two.
        The medication helps though...

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        • Firmaware
          Technician
          • Aug 2020
          • 30

          #5
          Re: C3320i with Fax Board

          The customer hat tipped simply the telephone icon in the upper parts of display. Thanks all

          Gesendet von meinem SM-G980F mit Tapatalk

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