Biz 4750

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • copyman
    Owner / Technician

    Site Contributor
    2,500+ Posts
    • Sep 2005
    • 4687
    #1

    Biz 4750

    Customer updated their cable box and now can't scan to email. My IT guy couldn't get it working. Said it may need firmware update? Since this is really a Lexmark will firmware help with scan to email like the Kon/Min models?
    Any other ideas appreciated?

    Thanks in advance
    Tags: advance, email, firmware, lexmark, scan
    • copier tech
      Field Supervisor

      5,000+ Posts
      • Jan 2014
      • 8144
      #2
      Re: Biz 4750

      Originally posted by copyman
      Customer updated their cable box and now can't scan to email. My IT guy couldn't get it working. Said it may need firmware update? Since this is really a Lexmark will firmware help with scan to email like the Kon/Min models?
      Any other ideas appreciated?

      Thanks in advance
      Happy to help with a firmware update.

      We can supply most major manufacturers printer & photocopier firmware. Click Here To Download - Ricoh, Konica Minolta, Kyocera, Lexmark or Canon Firmware
      Let us eat, drink, and be merry, because tomorrow we may die!

      For all your firmware & service manual needs please visit us at:

      www.copierfirmware.co.uk - www.printerfirmware.co.uk
      ​

        Comment

        • copyman
          Owner / Technician

          Site Contributor
          2,500+ Posts
          • Sep 2005
          • 4687
          #3
          Re: Biz 4750

          Originally posted by copier tech
          Happy to help with a firmware update.

          We can supply most major manufacturers printer & photocopier firmware. Click Here To Download - Ricoh, Konica Minolta, Kyocera, Lexmark or Canon Firmware

          Thanks for the reply & offer but I have access to the Kon/Min dealer website and getting the firmware is not the problem. I already have it downloaded.

            Comment

            • Cantechman
              Trusted Tech

              Site Contributor
              100+ Posts
              • Nov 2008
              • 228
              #4
              Re: Biz 4750

              Originally posted by copyman
              Customer updated their cable box and now can't scan to email. My IT guy couldn't get it working. Said it may need firmware update? Since this is really a Lexmark will firmware help with scan to email like the Kon/Min models?
              Any other ideas appreciated?

              Thanks in advance
              Were they using the previous vendor's email service? By updating do you mean they are still with the same company? Maybe there's a setting in the new router blocking it if there is a new one.

                Comment

                Previous template Next
                Working...