C450i + FS-533 + PK-519

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  • elmaligno
    Trusted Tech
    100+ Posts
    • Oct 2009
    • 219
    #1

    C450i + FS-533 + PK-519

    I have a c450i with FS-533 and PK-519. It jams all the sheets in the PK, with jam code J72-70, which indicates jam in the PK.
    The thing is that I have put that PK in another copier and it works fine, I have put it with another FS-533 and it also works fine, but when I put it back in the C450i, it does not pass any sheet, it jams with the code j72-70.
    That is to say, I have already changed the FS-533 on which the PK depends and it jams, but in another machine, it always works fine.
    The c450i has correctly activated the PK in service mode, and the furmware updated.
    In short: Any FS-533 + PK-519 jams me in the C450i, even if I'm not punching, just passing the paper. But on any other copier, it doesn't fail.
    Any ideas?
    Thanks.
    Field technician since 1994
    Tags: c450i, fine, fs-533, put
    • tsbservice
      Field tech
      Site Contributor
      5,000+ Posts
      • May 2007
      • 7438
      #2
      Re: C450i + FS-533 + PK-519

      Colleague has something similar on another machine think it was C227, nevertheless it turns out salesman didn't purchase option kit for this combo of finisher and punch kit. I would double check configuration documents on this model.
      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

        Comment

        • elmaligno
          Trusted Tech
          100+ Posts
          • Oct 2009
          • 219
          #3
          Re: C450i + FS-533 + PK-519

          Originally posted by tsbservice
          Colleague has something similar on another machine think it was C227, nevertheless it turns out salesman didn't purchase option kit for this combo of finisher and punch kit. I would double check configuration documents on this model.
          Thanks but they are ok, MK necessary is installed.
          Field technician since 1994

            Comment

            • tsbservice
              Field tech
              Site Contributor
              5,000+ Posts
              • May 2007
              • 7438
              #4
              Re: C450i + FS-533 + PK-519

              So problem stays with that machine not with FS or PK(which are working on another machine)?
              Maybe you can see if downgrade of firmware will change something?
              A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
              Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                Comment

                • tech51
                  Senior Tech
                  500+ Posts
                  • Jan 2009
                  • 838
                  #5
                  Re: C450i + FS-533 + PK-519

                  I had this a couple of weeks ago on c450i. I came to the conclusion it was a timing error between the main body exit and the finisher. I ended up lubricating the main body exit roller bushes and the code didn’t reappear after a long test whereas before it was nearly every print.

                  Might be an idea to try this and let us know if it helps or if I just got lucky.

                    Comment

                    • blackcat4866
                      Master Of The Obvious
                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 22585
                      #6
                      Re: C450i + FS-533 + PK-519

                      On the larger Konica Minolta finishers there is a calibration for the paper sensors in the punch. If there is a similar calibration, you should see it in the setup manual.

                      It appears that the FS-533 is compatible, requiring the MK-607 fan kit.

                      I did not see a calibration setting for the FS-533 or PK-619. On the production Konica engines, it will come up as Finisher Adjustment > Stapler (Punch) Adjustment > Paper Edge Sensor Adj.

                      I don't know if that helps or not. =^..^=
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                        Comment

                        • trscolin
                          Technician
                          • Aug 2012
                          • 21
                          #7
                          Re: C450i + FS-533 + PK-519

                          There are some different versions of the FS533. Recent C450i came with A2YUWY3. 8 series with WY2

                          Maybe something to check.

                            Comment

                            • copyrooks
                              Trusted Tech
                              Site Contributor
                              100+ Posts
                              • Oct 2013
                              • 201
                              #8
                              Re: C450i + FS-533 + PK-519

                              There's a konica knowledge base article regarding the fs 533 and pk 519 with that exact jam code. Turn on engine dipsw 15 restart copier and test. Had to so this to three copiers with this ongoing code. Good luck

                                Comment

                                • elmaligno
                                  Trusted Tech
                                  100+ Posts
                                  • Oct 2009
                                  • 219
                                  #9
                                  Re: C450i + FS-533 + PK-519

                                  Originally posted by copyrooks
                                  There's a konica knowledge base article regarding the fs 533 and pk 519 with that exact jam code. Turn on engine dipsw 15 restart copier and test. Had to so this to three copiers with this ongoing code. Good luck
                                  I cannot find it, cand you send me that knowledge document?
                                  Field technician since 1994

                                    Comment

                                    • tsbservice
                                      Field tech
                                      Site Contributor
                                      5,000+ Posts
                                      • May 2007
                                      • 7438
                                      #10
                                      Re: C450i + FS-533 + PK-519

                                      Originally posted by elmaligno
                                      I cannot find it, cand you send me that knowledge document?
                                      You cannot find it because it's not in European knowledge base but in US one. Different story. I believe our American and Canadian friends have their own R&D support team and don't rely only on KM engineers in Japan.
                                      We have to work hard just to find something is already invented
                                      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                                      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                                        Comment

                                        • emujo2
                                          Service Manager
                                          1,000+ Posts
                                          • Mar 2017
                                          • 1580
                                          #11

                                            Comment

                                            • elmaligno
                                              Trusted Tech
                                              100+ Posts
                                              • Oct 2009
                                              • 219
                                              #12
                                              Re: C450i + FS-533 + PK-519

                                              That was the problem. Thank you all.
                                              Field technician since 1994

                                                Comment

                                                • blackcat4866
                                                  Master Of The Obvious
                                                  Site Contributor
                                                  10,000+ Posts
                                                  • Jul 2007
                                                  • 22585
                                                  #13
                                                  Re: C450i + FS-533 + PK-519

                                                  This was common on the xx8 series with the FS-533. It only jammed when the finisher was attached. The way we figured it out was that the heavy media (Thick2) which feeds out slower did not jam. The exit bushings were nearly seized. =^..^=
                                                  If you'd like a serious answer to your request:
                                                  1) demonstrate that you've read the manual
                                                  2) demonstrate that you made some attempt to fix it.
                                                  3) if you're going to ask about jams include the jam code.
                                                  4) if you're going to ask about an error code include the error code.
                                                  5) You are the person onsite. Only you can make observations.

                                                  blackcat: Master Of The Obvious =^..^=

                                                    Comment

                                                    • tech51
                                                      Senior Tech
                                                      500+ Posts
                                                      • Jan 2009
                                                      • 838
                                                      #14
                                                      Re: C450i + FS-533 + PK-519

                                                      Originally posted by blackcat4866
                                                      This was common on the xx8 series with the FS-533. It only jammed when the finisher was attached. The way we figured it out was that the heavy media (Thick2) which feeds out slower did not jam. The exit bushings were nearly seized. =^..^=

                                                        Comment

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