FS-534 not ejecting copies and 7221 jams

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  • SAR
    Trusted Tech
    100+ Posts
    • Jul 2009
    • 175

    FS-534 not ejecting copies and 7221 jams

    Have worked on a bunch of these finishers and know most of the usual suspect problems with them, but have an issue I haven't seen before.
    Copies run into the exit area of the finisher fine with no issues and are then jogged by the side guides. After that the copies just sit there and the eject belts never come on (there is a slight noise like they are trying to energize) to eject the copies out of the finisher and then a jam message comes up a short time later (J-7221).
    I have gone into service mode finisher components test and run the exit belts and they work fine, so they are not stuck or binding.
    The bundle eject and pre-eject motors look fine and all sensors have been cleaned.
    The side alignment guides are new and updated.
    Any ideas would be much appreciated!
  • Synthohol
    Certified Konica Expert
    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5168

    #2
    Re: FS-534 not ejecting copies and 7221 jams

    check the clock disks on the eject assy. make sure the axles havent quit.
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

    Comment

    • blackcat4866
      Master Of The Obvious
      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22545

      #3
      Re: FS-534 not ejecting copies and 7221 jams

      The eject belts can also get out of time, skewing the ejected stack of paper. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

      Comment

      • aazim
        Technician
        • Dec 2012
        • 14

        #4
        Re: FS-534 not ejecting copies and 7221 jams

        Same situation here.. ended up with encoder disk on exit belt - broken clips end fallen down from the axle.
        A little glue work for me.. yes in SM all check work but may be it looks only home position.
        I was pointed to that wheel after firmware update throw me immediately C-110x - can't remember last digit

        Comment

        • SAR
          Trusted Tech
          100+ Posts
          • Jul 2009
          • 175

          #5
          Re: FS-534 not ejecting copies and 7221 jams

          Just wanted to update this post to show the culprit for my problem. One of the pulley gears (A87HPP7500 Pulley 25T) for the eject unit had split.




          IMG_1650 (2).jpg

          Comment

          • Synthohol
            Certified Konica Expert
            Site Contributor
            5,000+ Posts
            • Mar 2016
            • 5168

            #6
            Re: FS-534 not ejecting copies and 7221 jams

            double thumbs up for that find!!
            We know a thing or two because we've seen a thing or two.
            The medication helps though...

            Comment

            • jwai
              Trusted Tech
              250+ Posts
              • May 2018
              • 478

              #7
              Re: FS-534 not ejecting copies and 7221 jams

              BTW, the paper width regulators stopped on wrong position and caused paper jam, it may trouble from finisher control board?

              Comment

              • blackcat4866
                Master Of The Obvious
                Site Contributor
                10,000+ Posts
                • Jul 2007
                • 22545

                #8
                Re: FS-534 not ejecting copies and 7221 jams

                Originally posted by SAR
                Just wanted to update this post to show the culprit for my problem. One of the pulley gears (A87HPP7500 Pulley 25T) for the eject unit had split.

                [ATTACH=CONFIG]56252[/ATTACH]
                Good catch! There are at least a dozen improvements to that exit unit assembly. I'd order the assembly, rather that to try to disassemble that exit assembly. =^..^=
                If you'd like a serious answer to your request:
                1) demonstrate that you've read the manual
                2) demonstrate that you made some attempt to fix it.
                3) if you're going to ask about jams include the jam code.
                4) if you're going to ask about an error code include the error code.
                5) You are the person onsite. Only you can make observations.

                blackcat: Master Of The Obvious =^..^=

                Comment

                • tsbservice
                  Field tech
                  Site Contributor
                  5,000+ Posts
                  • May 2007
                  • 7389

                  #9
                  Re: FS-534 not ejecting copies and 7221 jams

                  Originally posted by SAR
                  Just wanted to update this post to show the culprit for my problem. One of the pulley gears (A87HPP7500 Pulley 25T) for the eject unit had split.




                  [ATTACH=CONFIG]56252[/ATTACH]
                  Great, thanks for following up and pictures as usual are much appreciated 👍
                  A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                  Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                  Comment

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