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rrrohan
07-13-2023, 03:46 AM
Anyone else having issues with the date on CSRC on the i series reverting back to year 2018?

Markks
07-13-2023, 04:58 AM
Anyone else having issues with the date on CSRC on the i series reverting back to year 2018?

Try pressing stop 3 as soon as you enter service mode and make sure time zone and time is right on that screen

kingarthur
07-13-2023, 11:46 AM
Try pressing stop 3 as soon as you enter service mode and make sure time zone and time is right on that screen

i've had it happen on a few, even when this is set up correctly, it's part of the initial set up

KMFLT3CH
07-13-2023, 01:59 PM
I have come across a handful of I-series models that will randomly change their entire date/time completely resulting in CSRC/Vcare stopping communicating. We have had numerous service calls to go back out to machines to reconfigure Vcare.

G00-Q6 base firmware takes care of that issue.

copyrooks
07-13-2023, 03:10 PM
YES! so annoying we've had over 10 i series copiers do this.

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