i series CSRC date

[rrrohan]

Anyone else having issues with the date on CSRC on the i series reverting back to year 2018?

[Markks]

Re: i series CSRC date

Anyone else having issues with the date on CSRC on the i series reverting back to year 2018?

Try pressing stop 3 as soon as you enter service mode and make sure time zone and time is right on that screen

[kingarthur]

Re: i series CSRC date

Try pressing stop 3 as soon as you enter service mode and make sure time zone and time is right on that screen

i've had it happen on a few, even when this is set up correctly, it's part of the initial set up

[KMFLT3CH]

Re: i series CSRC date

I have come across a handful of I-series models that will randomly change their entire date/time completely resulting in CSRC/Vcare stopping communicating. We have had numerous service calls to go back out to machines to reconfigure Vcare.

G00-Q6 base firmware takes care of that issue.

[copyrooks]

Re: i series CSRC date

YES! so annoying we've had over 10 i series copiers do this.