Toner spots on all printouts

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  • cruis
    Technician
    • Jul 2023
    • 13

    #1

    Toner spots on all printouts

    I have a c258 here that makes spots on each side. I have tried cleaning everything but the stains are still there. Can anyone give a hint based on the scan?


    thanks and greetings

    SV-viks kon23080208250.pdf
    Last edited by cruis; 08-02-2023, 09:43 AM.
  • Gift
    Service Manager

    1,000+ Posts
    • Mar 2011
    • 2447

    #2
    Re: Toner spots on all printouts

    Poor sample - is it a repeating pattern in running direction?

    Comment

    • cruis
      Technician
      • Jul 2023
      • 13

      #3
      Re: Toner spots on all printouts

      Originally posted by Gift
      Poor sample - is it a repeating pattern in running direction?
      Oh yeah, that picture was trash. I have now attached the scan as a PDF. Every page looks the same, the error is always in the same place.

      Comment

      • Gift
        Service Manager

        1,000+ Posts
        • Mar 2011
        • 2447

        #4
        Re: Toner spots on all printouts

        That's 100% a repeating pattern - you can test A3, too and it should be visible more times - probably BK drum or fuser

        Comment

        • cruis
          Technician
          • Jul 2023
          • 13

          #5
          Re: Toner spots on all printouts

          Originally posted by Gift
          probably BK drum or fuser
          Thanks, I will test that. But if it were the fuser, then the spots should also take on the same color after a full color test print?

          Comment

          • Gift
            Service Manager

            1,000+ Posts
            • Mar 2011
            • 2447

            #6
            Re: Toner spots on all printouts

            Originally posted by cruis
            Thanks, I will test that. But if it were the fuser, then the spots should also take on the same color after a full color test print?
            Yeah if you print a few pages full coverage cyan for example and then a white page the marks should appear cyan. If the BK drum is the cause you should also see the marks on the drum surface during a close inspection.

            Comment

            • copyman
              Owner / Technician

              Site Contributor
              2,500+ Posts
              • Sep 2005
              • 4543

              #7
              Re: Toner spots on all printouts

              Originally posted by cruis
              Thanks, I will test that. But if it were the fuser, then the spots should also take on the same color after a full color test print?
              If repeat image is only black then can only be black drum.

              Not sure if I understood, are you saying defect is on both front and back of page?

              Comment

              • Toxic
                Senior Tech

                500+ Posts
                • Dec 2009
                • 694

                #8
                Re: Toner spots on all printouts

                Measure distance between marks, if it is about 95mm than drum is damaged.

                Comment

                • cruis
                  Technician
                  • Jul 2023
                  • 13

                  #9
                  Re: Toner spots on all printouts

                  I'd like to give feedback. The replacement of the drum has brought success. Thanks for the support!

                  Comment

                  • copyman
                    Owner / Technician

                    Site Contributor
                    2,500+ Posts
                    • Sep 2005
                    • 4543

                    #10
                    Re: Toner spots on all printouts

                    Originally posted by cruis
                    I'd like to give feedback. The replacement of the drum has brought success. Thanks for the support!
                    Thanks for follow up. Glad to help.

                    Comment

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